NAMEERA MAHTAB
Selden,NY
Summary
Biology undergraduate with hands-on laboratory coursework and four years of experience across retail, hospitality, and education. Recognized for strong sales performance, dependable floor support, fast learning, and calm, accurate service in high-volume environments. Brings customer care, organization, scientific documentation, and teamwork skills to medical office, laboratory support, administrative, or customer-facing roles.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Sales Associate
Victoria's Secret
Lake Grove, New York
09.2024 - Current
- Work in one of Long Island's busiest and largest sub-regional Victoria's Secret stores, helping hundreds of customers during high-volume shifts while maintaining a positive and personalized shopping experience.
- Finished as the store's top performer for monthly credit card enrollments by building trust with customers and confidently explaining loyalty program benefits.
- Head coach assigned sales floor segments during peak business hours, helping direct team priorities, answer associate questions, and keep operations running smoothly.
- Train and support new associates by teaching selling techniques, customer service standards, merchandising expectations, and daily store operations.
- Help execute seasonal floorsets by resetting departments, updating displays, and preparing the store for new product launches and promotions.
- Receive, process, tag, and organize shipments while replenishing merchandise and maintaining inventory accuracy across multiple departments.
- Assist with cycle counts, stock replenishment, backroom organization, and inventory management to ensure product availability and accurate stock levels.
- Support in-store marketing by setting promotional signage, featured displays, and seasonal campaigns according to company standards.
- Assist managers with opening and closing procedures, ensuring the sales floor is organized, operational, and ready for business.
- Work closely with leadership and coworkers to achieve daily sales goals while delivering excellent customer service in a fast-paced retail environment.
Team Member
Five Guys
Selden, NY
01.2024 - 05.2024
- Served approximately 150 customers during busy shifts while balancing cashier duties, food preparation, and customer service in a fast-paced environment.
- Handled cash and card transactions accurately using the POS system while maintaining speed and accuracy during peak business hours.
- Prepared food according to company standards while following food safety, sanitation, and quality procedures.
- Helped keep operations running efficiently by restocking supplies, organizing workstations, and supporting teammates wherever needed.
- Rotated between front counter, food preparation, grill, dining area, and customer service based on daily operational needs.
- Resolved customer concerns professionally while maintaining a friendly and welcoming dining experience.
Sales Associate
SaRa Lifestyle
09.2022 - 12.2022
- Helped customers select clothing and accessories by providing personalized recommendations based on style, fit, and individual preferences.
- Processed cash, card, and digital transactions accurately while maintaining register accountability.
- Assisted with visual merchandising by organizing displays, maintaining product presentation, and supporting seasonal promotions.
- Received shipment, restocked merchandise, and maintained inventory organization throughout the sales floor.
- Built strong relationships with customers, encouraging repeat business through friendly and knowledgeable service.
- Worked closely with coworkers to keep daily operations organized during busy shopping periods.
Teacher's Assistant
Education Garden School
08.2022 - 12.2022
- Assisted teachers in supporting approximately 180 students from kindergarten through middle school in both classroom and small-group settings.
- Worked one-on-one with students who needed additional academic support, helping improve participation and understanding.
- Helped prepare lesson materials, classroom activities, and educational resources to support daily instruction.
- Assisted with classroom management by encouraging positive behavior and maintaining an organized learning environment.
- Monitored student progress and communicated observations to teachers to support individual learning needs.
- Used classroom technology and educational software to help organize student records and classroom activities.
Sales Associate
Shwapno
06.2022 - 09.2022
- Assisted customers with product selection while providing friendly, efficient service in a fast-paced retail environment.
- Processed customer purchases accurately and maintained accountability while handling cash and electronic payments.
- Organized merchandise, restocked shelves, and maintained clean, well-presented departments throughout the store.
- Helped receive shipment and replenish inventory to ensure products remained available for customers.
- Worked collaboratively with team members to meet daily operational goals and provide a positive shopping experience.
Model and Style Assistant
Sarah Karim Couture
03.2021 - 08.2021
- Assisted stylists and designers during editorial photoshoots, fashion campaigns, and client fittings.
- Helped organize garments, accessories, and wardrobe changes to keep productions running efficiently and on schedule.
- Modeled apparel for promotional campaigns and editorial publications while maintaining professionalism in client-facing environments.
- Worked closely with photographers, designers, makeup artists, and production teams to execute creative projects under tight deadlines.
- Developed strong communication, presentation, and adaptability skills while working with diverse creative professionals.
Education
Bachelor of Science - Biology
SUNY Stony Brook University
Stony Brook, NY06-2027
High School Diploma -
DPS STS School Dhaka
Dhaka, Bangladesh05-2022
Bachelor of Science -
Suffolk County Community College
Selden, NY07-2026
Skills
Laboratory & Clinical:
- Laboratory Safety
- Scientific Documentation
- Microscopy
- Micropipetting
- Centrifugation
- Spectrophotometry
- Data Collection
- Specimen Handling
Leadership & Operations:
- Employee Training
- Team Leadership
- Inventory Management
- Shipment Processing
- Floorset Execution
- Visual Merchandising
- Store Operations
Customer Service:
- Customer Relations
- Consultative Selling
- Cash Handling
- POS Systems
- Conflict Resolution
Technology:
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Google Workspace
- Data Entry
Professional:
- Communication
- Organization
- Attention to Detail
- Time Management
- Team Collaboration
- Problem Solving
Languages:
- English
- Bangla
- Hindi
Accomplishments
- Awarded “Employee of the Month” multiple times during 2023-2025.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Basic Life Support (BLS), American Heart Association – Expires May 2028
Languages
- Bengali - Native
- Hindi - Fluent
- English - Bilingual
Timeline
Sales Associate
Victoria's Secret
09.2024 - Current
Team Member
Five Guys
01.2024 - 05.2024
Sales Associate
SaRa Lifestyle
09.2022 - 12.2022
Teacher's Assistant
Education Garden School
08.2022 - 12.2022
Sales Associate
Shwapno
06.2022 - 09.2022
Model and Style Assistant
Sarah Karim Couture
03.2021 - 08.2021
Bachelor of Science - Biology
SUNY Stony Brook University
High School Diploma -
DPS STS School Dhaka
Bachelor of Science -
Suffolk County Community College