Nami Michael
Kyiv
Summary
Dynamic professional with strong analytical, communication, and teamwork skills, adept at quickly adapting to new environments and challenges. Proven track record of contributing to team success while continuously developing and refining skills. Committed to fostering a positive work atmosphere and dedicated to lifelong learning and personal growth. Eager to leverage expertise and enthusiasm in a forward-thinking organization.
Overview
8
8
years of professional experience
Work History
Freight Broker/Dispatcher
LOCO
04.2025 - 12.2025
- I am a results-driven and highly organized Freight Broker with over 1 year of experience in coordinating shipments, managing client relationships, and ensuring timely delivery of goods. Expert in utilizing TMS systems, including McLeod, Front, DAT, and Truckstop, Motive , Samsara to optimize freight operations. A proven team player with strong communication skills and a proactive approach to problem-solving in high-pressure environments. Adept at identifying opportunities for cost savings, negotiating rates, and streamlining workflows to increase operational efficiency and customer satisfaction.
- Remote (Transportation and logistics)
Dispatcher(Dry Van , Reefers , Flatbeds, Expedite Sprinter/Box Trucks)
V1 Transport
06.2022 - 04.2025
- Dispatch for Trucks ( Dry Vans , Reefers , Stepdecks, Flatbed )
- Booking loads on DAT and Truck Stop
- Real Time Tracking of Pick Ups and Deliveries.
- Organization of delivery across the United States.
- Monitoring of routes
- Creating Relationships with Brokers
- Driver coordination in real time, online support, decision-making in force majeure or non-standard circumstances.
- Also helped in roadside management incase drivers had issues during delivery.
- Control of transport document flow BOL & POD
- Preparation of reports for the day/period.
- Work with drivers.
- Remote (Transportation and logistics)
Dispatcher (Dry Van , Reefers , Flat beds)/ Recruiter
AOK Trucking
07.2019 - 02.2022
- Dispatcher for Trucks
- In charge of over 4 Trucks
- Booking Loads For Dry Vans, Box Trucks , Reefers,Flat Beds
- Organization of delivery across the United States.
- Planning and monitoring of routes
- Driver coordination in real time
- Online support
- Decision-making in force majeure or non-standard circumstances.
- Control of transport document flow.
- Proper handling and Filing of paperwork
- Professional at using DAT and Samsara and CRM systems.
- Preparation of reports for the day/period.
- Work with drivers.
- RECRUITER :
- I started out as a recruiter before switching to Dispatch.
- I pitched my company's service to prospective drivers, educate them on how my company can provide solutions to there challenges in the Trucking Industry. I also made sure our drivers felt heard and supported, building relationships that lasted. Every day, I searched for new leads and ways to introduce our services to more drivers . I took the time to understand our offerings inside out, finding genuine ways to show their value to our drivers. When it came to closing deals, I put my negotiation skills to work, always aiming for fair outcomes. Alongside all this, I stayed updated on market trends, eager to adapt and learn as needed. In my years of experience I've had the opportunity to work on a variety of challenging projects that have helped me develop a strong foundation in the logistics field . I coordinate with suppliers, manufacturers, distributors, and transportation providers to ensure seamless movement of goods from origin to destination.
- Remote (Transportation and logistics)
Customer support representative
Zenith Support
03.2018 - 04.2019
- Active involvement of retail business customers, sale of products by telephone, active sale of Bank products to customers of the retail segment of business and the corporate channel, sales: loans (consumer loans, cash loans, card overdrafts), card products, insurance, opening current accounts, providing advice, monitoring overdue debts, taking measures for its prevention and repayment, work in compliance with high standards of service quality My responsibilities were also to help customers with complaints and questions, give customers information about our products and services, take orders and process returns via phone calls, emails, or text messages. I was excellent at my job.
- Remote (Finance, banking, and insurance)
Education
Higher - Computer Science
Uzhhorod National University
Uzhhorod01.2018
Skills
- Freight Brokerage & Logistics Management
- TMS Systems Expertise (McLeod, Front, DAT, Truckstop, Samsara , Motive )
- Sales/Rate Negotiation & Carrier Relations
- Team Collaboration & Leadership
- Problem Solving & Issue Resolution
- Strong Communication & Interpersonal Skills
- Freight Bill Audit & Documentation
- Customer Service & Relationship Management
- Market Research & Trend Analysis
- Supply Chain Coordination
- Concentration
- Competent oral and written language
- Teamwork
- Creativity
- Ability to analyze
- Fast typing
- PC User
- Mac User
- Communicability
- Copywriting
- Knowledge of sales techniques
- HTML
- CSS
- Independent decision-making
- Technical support for users
- Attentiveness
- Emotional intelligence
- Team management
- Ability to work in multitasking mode
- Keeping personnel records
- Management of CRM
Language proficiencies
English — fluent
Additional information
I'm known for being a dedicated team player, encouraging collaboration and supporting my colleagues to achieve shared goals. I'm a clear and empathetic communicator, skilled in problem-solving, and committed to the success of the team. My motto is to embrace challenges as opportunities for personal growth, believing that success is a journey, not a destination. I'm eager to find dynamic environments where creativity and initiative are valued. I'm dedicated to fostering positive team culture and making a meaningful impact. Ultimately, I'm excited about the growth opportunities that lie ahead within the company. Finally, I love to learn and apply what I have learnt Efficiently into my delignated/designated tasks.
Timeline
Freight Broker/Dispatcher
LOCO
04.2025 - 12.2025
Dispatcher(Dry Van , Reefers , Flatbeds, Expedite Sprinter/Box Trucks)
V1 Transport
06.2022 - 04.2025
Dispatcher (Dry Van , Reefers , Flat beds)/ Recruiter
AOK Trucking
07.2019 - 02.2022
Customer support representative
Zenith Support
03.2018 - 04.2019
Higher - Computer Science
Uzhhorod National University