Namuna Thapa
Tyler,Texas
Summary
Dedicated and compassionate new grad(expected on August 2024) seeking a new grad residency position in an acute medical care unit. Special interest in Medical Surgical unit and Progressive Care Unit adult/geriatric. Rated highly by supervisors and professors in ability to handle high-pressure situations, analytical skills, and building patient rapport
.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
Metro By T-Mobile
Haltom City, TX
08.2020 - 04.2023
- Achieved growth in average transaction value by actively promoting add-ons and cross-selling complementary items.
- Effectively diffused stress-inducing scenarios by remaining calm and professional.
- Enhanced customer satisfaction by promptly addressing concerns with expertise.
Sales and Customer Service Associate
Metro By T-Mobile
Fort Worth, TX
04.2017 - 12.2019
- Consistently achieved or surpassed designated sales targets for cell phones and plans.
- Proficiently handled customer concerns with prompt escalation of issues to management
- Prioritized/organized tasks to efficiently attain service goals.
Education
Bachelor of Science in Nursing (BSN) -
UT Tyler School of Nursing
08.2024
Skills
- Problem-Solving and excellent communication
- Multitasking and time management
- Compassionate and caring
- Critical thinking and clinical judgement
- Multilingual (Nepali, Hindi, and English)
- Team Coordination and Leadership
Certification
- Basic Life Support (BLS) Certification [03/20/2025]
- Stop the Bleed
- National Institutes of Health Stroke Scale Training
Student Clinical Experience
- Christus Trinity Mother Frances, Tyler, TX.
Ortho (summer, 2023), Post Anesthesia Care Unit (PACU), Med surg/ Oncology (Fall 2023), Labor and Delivery unit, Mother and Baby unit, Neonatal Intensive Care Unit(NICU), Pediatric unit (Spring 2024)
- UT Health East Texas, Tyler, TX
Trauma ICU, Medical ICU, Emergency Room, OR, Neonatal Intensive Care Unit(Spring 2024)
Affiliations
- Sigma Theta Tau, Nursing Honor Society
- Phi Theta Kappa Honor Society
- National Student Nurse Association
Community Involvement
- East Texas Lighthouse-Empowering the Blind, Tyler TX September 2023
- Bethesda Health Clinic, Tyler TX September 2023
- Christus Home Health, Tyler TX October 2023
- Rusk State Hospital, Rusk TX October 2023
- Wayne D. Boshears Centre for Exceptional Programs, Tyler TX April 2024
Timeline
Store Manager
Metro By T-Mobile
08.2020 - 04.2023
Sales and Customer Service Associate
Metro By T-Mobile
04.2017 - 12.2019
Bachelor of Science in Nursing (BSN) -
UT Tyler School of Nursing
- Basic Life Support (BLS) Certification [03/20/2025]
- Stop the Bleed
- National Institutes of Health Stroke Scale Training
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