Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nana Arciaga

Nana Arciaga

Waipahu,HI

Summary

Dynamic customer service experience with a proven track record at restaurant and retail, excelling in service excellence and customer engagement.

Overview

15
15
years of professional experience
1
1
Language

Work History

Restaurant Manager

SXY SHUXIANGYUAN
Hawaiian Ocean View, HI
02.2026 - 07.2026
  • Managed daily restaurant operations to ensure exceptional customer service and smooth workflow.
  • Trained and supervised staff on food safety standards and service protocols.
  • Implemented inventory management practices to reduce waste and optimize supply chain efficiency.
  • Coordinated scheduling to maintain adequate staffing levels during peak hours.

Restaurant Manager

Sakura Teppanyaki & Sushi
Hawaiian Ocean View, HI
04.2024 - 05.2025
  • Developed training materials to enhance employee performance and promote teamwork.
  • Monitored kitchen operations for adherence to quality and presentation standards.
  • Resolved customer complaints promptly, improving overall satisfaction ratings.
  • Assisted in menu planning by analyzing customer preferences and seasonal ingredients.

Sales Associate

Coach Outlet Waikele
Hawaiian Ocean View, HI
11.2011 - 04.2024
  • Enhanced customer experience by providing personalized service and product recommendations.
  • Managed inventory levels through effective stock organization and replenishment strategies.
  • Trained new sales associates on product knowledge and customer engagement techniques.
  • Implemented in-store promotions, driving increased foot traffic and sales volume.

Education

Bachelor in Elementary Education - Elementary Education

Shenyang University
Shenyang China
09-2009

Skills

  • Service excellence
  • Customer engagement
  • Organization and prioritization
  • Food and liquor service background

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Restaurant Manager

SXY SHUXIANGYUAN
02.2026 - 07.2026

Restaurant Manager

Sakura Teppanyaki & Sushi
04.2024 - 05.2025

Sales Associate

Coach Outlet Waikele
11.2011 - 04.2024

Bachelor in Elementary Education - Elementary Education

Shenyang University