Nana Asare
West Orange,NJ
Summary
Hardworking employee enthusiastic about learning the art of business inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Representative
Marketing Mavericks
07.2023 - 01.2024
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
Mover/Packer
Two Men And A Truck
03.2021 - 07.2023
- Improved client satisfaction by carefully packing and transporting their belongings in a timely manner.
- Ensured safe transportation of items by properly loading and securing them in the moving truck.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Maintained excellent customer service, addressing any concerns and providing solutions as needed.
- Assisted clients with furniture disassembly and reassembly, ensuring proper setup at the new location.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Communicated with clients to understand their specific needs, tailoring services accordingly for a seamless moving experience.
Grill Worker
Shake Shack
04.2020 - 01.2021
- Enhanced customer satisfaction by quickly and accurately preparing grill orders.
- Maintained a clean and organized workspace for efficient food preparation and safety compliance.
- Collaborated with team members to ensure timely delivery of high-quality grilled products.
- Mastered various grilling techniques to consistently produce exceptional meals.
- Assisted in menu development, incorporating seasonal ingredients and popular trends for increased sales.
- Reduced food waste by properly storing perishable items and rotating inventory accordingly.
Education
BBA - Business
Montclair State University
Montclair, NJ01.2026
High School Diploma -
West Orange High School
West Orange, NJ01.2021
Skills
- Client Service
- Account Management
- Account Servicing
- Proposal Development
- Customer Needs Assessment
- Network development
- Sales Forecasting
- Revenue Generation
- Customer Retention
- Customer Relations
Websites
Languages
English
Native or Bilingual
Twi
Native or Bilingual
Certification
- CyberSecurity Training - A Course
Timeline
Sales Representative
Marketing Mavericks
07.2023 - 01.2024
Mover/Packer
Two Men And A Truck
03.2021 - 07.2023
Grill Worker
Shake Shack
04.2020 - 01.2021
BBA - Business
Montclair State University
High School Diploma -
West Orange High School
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