Nana Gyimah Korsah
Alexandria,VA
Summary
Dedicated professional with a strong work ethic and a proven ability to adapt to diverse environments. Recognized for exceptional customer service and communication skills, effectively engaging with individuals at all levels. A collaborative team player who excels in independent tasks, eager to learn and embrace training opportunities that enhance organizational effectiveness. Demonstrated poise and diplomacy in managing customer interactions with respect and professionalism.
Overview
6
6
years of professional experience
Work History
Laborer
Genesis Logistics Inc.
Stafford, VA
12.2023 - 03.2024
- Manually load and unload freight in an efficient and safe manner.
- Provide physical labor to move products to storage areas with proper material handling equipment, and efficiently stack and store the merchandise in the appropriate area.
- Assemble various types of merchandise to be shipped. Sort, recoup, pack, mark, and label materials. Check or count freight for accuracy, damage, and infestation.
- Perform duties needed for assembling displays and other specialty, value-added services per the customers’ requirements.
- Participate in physical inventories.
- Performs general grounds and building maintenance.
- Perform other duties as assigned.
Sales Manager
Melcom Ghana LTD
Accra, Ghana
01.2019 - 01.2023
- Follow and enforce store policies, security measures, and customer service standards.
- Schedule employees.
- Assign daily duties and motivate the sales staff.
- Keeping track of inventory and purchasing additional merchandise.
- Supervises day-to-day operations within.
- Serving customers.
- Designing and maintaining budgets.
Retail Associate
Tesco Supermarket
Welwyn Garden City, United Kingdom
01.2018 - 01.2019
- Provides member service by acknowledging the member and identifying member needs
- Providing guidance and support to members regarding self-servicing technology
- Assisting members with purchasing decisions
- Locating merchandise
- Resolving member issues and concerns
- Promoting the company’s products and services
- Drives sales engagement of customers
- Suggestive selling and sharing product
- Responds to customer questions
- Directs customers by escorting them to racks and counters
Education
High School Diploma -
Ghana Lebanon Islamic Secondary School
Accra, GhanaSkills
- Microsoft Office (Excel, Word, Power Point and Access)
- Track/Trailer Driving
- Electric Pallet Jack Operating
- Forklift operator
Additional Information
I am enthusiastic, easy going, a team worker and team player, with good spirit, highly dependable and reliable. I also maintain a calm demeanor during stressful situations. I’m able to work on weekends, holidays, and overtime if necessary. Communicate professionally with others written, verbal and non-verbal communication.
Hobbies and Interests
- Praying
- Cooking
- Outing
- Reading
- Traveling
- Singing
References
Available upon request.
Timeline
Laborer
Genesis Logistics Inc.
12.2023 - 03.2024
Sales Manager
Melcom Ghana LTD
01.2019 - 01.2023
Retail Associate
Tesco Supermarket
01.2018 - 01.2019
High School Diploma -
Ghana Lebanon Islamic Secondary School
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