Nanah Bangura
Bowie
Summary
Detail-oriented Health Information Management professional with graduate-level education in Health Administration and Health Information Management Technology. Experienced in supporting patient access, care coordination, and regulatory compliance through Epic and Athena EHR systems. Strong background in managing patient data accuracy, insurance verification, and documentation workflows while collaborating with clinical and administrative teams to improve operational efficiency and quality outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Services Representative
Maryland Oncology Hematology
10.2020
- Managed scheduling and care coordination using EMR systems.
- Verified insurance eligibility and authorizations.
- Maintained accurate patient data across systems.
- Supported diagnostic and imaging coordination.
- Ensured complete documentation for quality initiatives.
Home Care Consultant
MedStar Health
07.2021 - 11.2025
- Utilized Epic and CRM platforms to manage patient referrals, demographics, and insurance verification.
- Coordinated care across clinical teams and case managers through EHR systems.
- Ensured compliance with Medicare, Medicaid, and private insurance requirements.
- Monitored patient outcomes and recommended workflow improvements.
- Partnered with providers to enhance documentation accuracy.
EHR Patient Access Representative
Anne Arundel Medical Center
10.2019 - 10.2020
- Supported patient intake and scheduling using Epic and Athena.
- Conducted insurance verification and billing compliance.
- Prepared and maintained patient charts.
- Cross-trained in back-office workflows.
Health Information Care Coordination Coordinator
N3O Homecare
06.2017 - 05.2019
- Managed new patient intakes and electronic health records.
- Processed physician and payer documentation.
- Coordinated staff scheduling and patient assignments.
- Oversaw billing and insurance claims.
- Ensured documentation accuracy across care teams.
Education
Master of Science - Health Information Management & Technology
University of Maryland Global Campus
Adelphi, MD12.2025
Master of Science - Health Administration & Policy Track: Public Health
University of Maryland Baltimore County
Baltimore, MD12.2018
Skills
- Electronic Health Records (Epic, Athena)
- Health Information Management (HIM)
- HIPAA Compliance & Regulatory Standards
- Patient Access & Care Coordination
- Insurance Verification & Authorizations
- Billing & Revenue Cycle Support
- Healthcare Data Validation & Accuracy
- CRM Platforms (Salesforce)
- Microsoft 365 (Excel, Word, Outlook)
- Documentation & Workflow Optimization
Certification
Salesforce Certified Administrator (2022)
Timeline
Home Care Consultant
MedStar Health
07.2021 - 11.2025
Patient Services Representative
Maryland Oncology Hematology
10.2020
EHR Patient Access Representative
Anne Arundel Medical Center
10.2019 - 10.2020
Health Information Care Coordination Coordinator
N3O Homecare
06.2017 - 05.2019
Master of Science - Health Administration & Policy Track: Public Health
University of Maryland Baltimore County
Master of Science - Health Information Management & Technology
University of Maryland Global Campus