Nancie Montgomery
Naples,Florida
Summary
Smart, hardworking and flexible; I take pride in my work and have a sense of urgency for getting the job done well
Overview
7
7
years of professional experience
Work History
Front Desk Agent
Trianon Old Naples/Capri Inn
Naples FL
08.2021 - 11.2023
- Used internal software to process reservations, check-ins and check-outs.
- Answered multi-line phone system and enthusiastically greeted callers.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Food service event lead
Express Employment Professionals
10.2016 - 09.2020
- Create and maintain food and beverage displays
- Assign staff daily responsibilities
- Coordinate with event planners and chefs in various company venues and group sizes
- Skills
Education
Business and Finance
Mount Saint Mary’s University
Emmitsburg, MarylandTimeline
Front Desk Agent
Trianon Old Naples/Capri Inn
08.2021 - 11.2023
Food service event lead
Express Employment Professionals
10.2016 - 09.2020
Business and Finance
Mount Saint Mary’s University