Summary
Overview
Work History
Skills
Timeline
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Nancy Alexander

Las Vegas,NV

Summary

Dedicated administrative professional with extensive experience in banking, mortgage, and finance. Demonstrates a proven ability to manage multiple functions while upholding confidentiality and fostering creativity. Expertise in administrative development and best practices ensures efficient operations and organizational support. Aiming to leverage skills in a challenging role that promotes growth and innovation.

Overview

20
20
years of professional experience

Work History

Loan Servicing Representative

West Star Loan Servicing Corporation
Las Vegas, NV
08.2017 - Current
  • Supported daily opening and closing procedures.
  • Produced and examined daily Positive Pay reports.
  • Prepared certified closing packages for borrowers, including substitution of trust and reconveyance, and submitted them to Clark County for recording.
  • Distributed funds to lenders upon receiving completed reconveyances.
  • Handled daily phone calls to support borrowers with loan queries.

Lending and Relationship Specialist II

Western Alliance Bank
Las Vegas, NV
12.2015 - 03.2017
  • Generated credit reports for current and prospective borrowers.
  • Distributed daily and monthly loan reports to relevant officers.
  • Provided detailed analysis on account activity to enhance customer service.
  • Supported comprehensive flood reviews, Secretary of State assessments, and NAICS evaluations.
  • Coordinated the preparation and dispatch of essential documentation.

Imaging Document Clerk

Meadows Bank
Las Vegas, NV
09.2014 - 12.2015
  • Examined, captured, and recorded data for all loan-related documentation.
  • Collaborated in multiple roles within the Note Operations Department as required.
  • Performed special projects and assignments as directed by management.

Executive Administrative Assistant

Nevada State Bank
Las Vegas, NV
10.2009 - 08.2013
  • Provided global support to the Chief Credit Officer by coordinating schedules, preparing agendas, and organizing weekly and monthly Credit Administration meetings.
  • Coordinated production and distribution of monthly credit binders for Credit Management meetings.
  • Directed daily and periodic calendar scheduling for the Chief Credit Officer.
  • Coordinated travel and hotel arrangements for the Credit Administration Department.
  • Reconciled department expense reports for third-party vendors, and verified employee time logs.
  • Maintained and distributed monthly updates to Credit Administration reports.
  • Assisted in the production of the Chief Credit Officer’s monthly newsletter.

SBA Administrative Assistant / SBA Loan Processor

Community Bank Of Nevada
Las Vegas , NV
01.2007 - 08.2009
  • Provided global support to the department manager, including managing daily, weekly, and monthly calendars.
  • Authored and dispatched department letters for management.
  • Generated business credit reports for SBA loan officers to assist with borrower credit qualifications.
  • Maintained loan files in compliance with SBA, and audit standards.
  • Ensured the accuracy and completeness of loan documents prior to borrower signings.
  • Coordinated loan funding with borrowers, title companies, and other third parties involved in the closing process.

Senior Mortgage Processor

Home 123 Mortgage
Las Vegas, NV
02.2005 - 01.2007
  • Coordinated between title companies, lenders, real estate agents, and appraisers to ensure smooth loan transactions.
  • Served as the primary liaison between underwriters and loan officers.
  • Reviewed loan applications and supporting documents for accuracy and completeness.
  • Prequalified borrowers by verifying employment, income, and other necessary information for loan approval.
  • Ensured timely advancing of all required compliance notices to borrowers.
  • Reviewed preliminary title, purchase agreements, and appraisal reports.

Skills

  • Loan Documentation & Servicing
  • Mortgage & SBA Loan Processing
  • Administrative Support & Logistics Management
  • Client Relations & Communication
  • Financial Reporting & Data Management
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Meticulous Planning Skills

Timeline

Loan Servicing Representative

West Star Loan Servicing Corporation
08.2017 - Current

Lending and Relationship Specialist II

Western Alliance Bank
12.2015 - 03.2017

Imaging Document Clerk

Meadows Bank
09.2014 - 12.2015

Executive Administrative Assistant

Nevada State Bank
10.2009 - 08.2013

SBA Administrative Assistant / SBA Loan Processor

Community Bank Of Nevada
01.2007 - 08.2009

Senior Mortgage Processor

Home 123 Mortgage
02.2005 - 01.2007
Nancy Alexander