Nancy Alfaro
Irving
Summary
Dynamic Medical Assistant with extensive experience , excelling in patient care and HIPAA compliance. Proven ability to enhance clinic efficiency through effective scheduling and communication. Skilled in phlebotomy and fostering strong team collaboration, ensuring a positive patient experience and streamlined operations. Bilingual in English and Spanish, committed to delivering exceptional service.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Reddyremote
Richardson, TX
06.2025 - 08.2025
- Managed patient records, ensuring accuracy and confidentiality complian.
- managed patients blood pressure remotely and called pt if needed daily.
- Coordinated communication between medical staff and patients to ensure clarity of information.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
Medical Assistant
Dr Srilatha Reddy
3600 Conflans Rd
09.2020 - 06.2025
- Managed patient scheduling and appointment confirmations to optimize clinic efficiency also did the check in and check out of patients including taking payments and inputting them in the system.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Supported front desk operations, enhancing patient flow and reducing wait times.
- Contributed to a positive office environment by fostering strong working relationships with colleagues, resulting in improved team collaboration.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- assisted in taking taking patients to rooms and taking vitals weight, tem, bp readings.
- assisted in phlebotomy stick when need.
OB Coordinator
Legacy Community Health
Houston, TX
02.2016 - 10.2019
- Managed patient inquiries through multi-channel communication, ensuring timely and accurate information delivery.
- assisted with positive pregnant patients with making new pt appointments.
- providing patients with information and paper work that they need for eligibility.
- assisted eligibility dep when need to help pt apply for ins.
Medical Assistant
Good Neighbor Community Center
Houston, TX
01.2009 - 01.2016
- Assisted with patient intake processes, ensuring accurate data entry and effective communication.
- Supported nurse-midwives during examinations, enhancing patient comfort and workflow efficiency.
- Documented patient medical histories and vital signs, contributing to comprehensive care plans.
- Managed scheduling of patient appointments to optimize clinic operations and reduce wait times.
- Conducted routine laboratory tests including phlebotomy and maintained equipment, ensuring compliance with safety standards.
- co-facilitated centering pregnancy group.
Education
GED -
Reagan High School
Houston, TXMedical Administrative Assistant -
Texas School of Business
Houston, TXSkills
- Customer service
- HIPAA compliance
- Direct patient care
- Phlebotomy
- Reliable team player
- Reliable transportation
- Conversant in english and spanish
Timeline
Medical Assistant
Reddyremote
06.2025 - 08.2025
Medical Assistant
Dr Srilatha Reddy
09.2020 - 06.2025
OB Coordinator
Legacy Community Health
02.2016 - 10.2019
Medical Assistant
Good Neighbor Community Center
01.2009 - 01.2016
GED -
Reagan High School
Medical Administrative Assistant -
Texas School of Business