Summary
Overview
Work History
Education
Skills
Timeline
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Nancy Alfaro

Irving

Summary

Dynamic Medical Assistant with extensive experience , excelling in patient care and HIPAA compliance. Proven ability to enhance clinic efficiency through effective scheduling and communication. Skilled in phlebotomy and fostering strong team collaboration, ensuring a positive patient experience and streamlined operations. Bilingual in English and Spanish, committed to delivering exceptional service.

Overview

17
17
years of professional experience

Work History

Medical Assistant

Reddyremote
06.2025 - 08.2025
  • Managed patient records, ensuring accuracy and confidentiality complian.
  • managed patients blood pressure remotely and called pt if needed daily.
  • Coordinated communication between medical staff and patients to ensure clarity of information.
  • Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.

Medical Assistant

Dr Srilatha Reddy
09.2020 - 06.2025
  • Managed patient scheduling and appointment confirmations to optimize clinic efficiency also did the check in and check out of patients including taking payments and inputting them in the system.
  • Assisted in maintaining accurate patient records using electronic health record systems.
  • Supported front desk operations, enhancing patient flow and reducing wait times.
  • Contributed to a positive office environment by fostering strong working relationships with colleagues, resulting in improved team collaboration.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • assisted in taking taking patients to rooms and taking vitals weight, tem, bp readings.
  • assisted in phlebotomy stick when need.


OB Coordinator

Legacy Community Health
02.2016 - 10.2019
  • Managed patient inquiries through multi-channel communication, ensuring timely and accurate information delivery.
  • assisted with positive pregnant patients with making new pt appointments.
  • providing patients with information and paper work that they need for eligibility.
  • assisted eligibility dep when need to help pt apply for ins.

Medical Assistant

Good Neighbor Community Center
01.2009 - 01.2016
  • Assisted with patient intake processes, ensuring accurate data entry and effective communication.
  • Supported nurse-midwives during examinations, enhancing patient comfort and workflow efficiency.
  • Documented patient medical histories and vital signs, contributing to comprehensive care plans.
  • Managed scheduling of patient appointments to optimize clinic operations and reduce wait times.
  • Conducted routine laboratory tests including phlebotomy and maintained equipment, ensuring compliance with safety standards.
  • co-facilitated centering pregnancy group.

Education

GED -

Reagan High School
Houston, TX

Medical Administrative Assistant -

Texas School of Business
Houston, TX

Skills

  • Customer service
  • HIPAA compliance
  • Direct patient care
  • Phlebotomy
  • Reliable team player
  • Reliable transportation
  • Conversant in english and spanish

Timeline

Medical Assistant

Reddyremote
06.2025 - 08.2025

Medical Assistant

Dr Srilatha Reddy
09.2020 - 06.2025

OB Coordinator

Legacy Community Health
02.2016 - 10.2019

Medical Assistant

Good Neighbor Community Center
01.2009 - 01.2016

GED -

Reagan High School

Medical Administrative Assistant -

Texas School of Business

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Nancy Alfaro