Doris Nyaga
Houston,TX
Summary
Ambitious college senior graduating with a Bachelor's degree in Psychology and a minor in Biology, eager to begin a career in healthcare with a focus on neurology and psychiatry. Over a year of retail experience has fostered strong communication, customer service, and problem-solving skills, all valuable in patient-centered roles. With a passion for mental health and brain science, committed to applying an academic background in human behavior and biological systems in a hands-on healthcare setting. Seeking an entry-level role to contribute to patient care, learn from experienced professionals, and work toward becoming a physician specializing in neurology or psychiatry.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
DD Discount
08.2023 - Current
- Cash Register Operations: Operated cash register efficiently and accurately, processing payments by cash, credit, and gift cards.
- Customer Service: Delivered exceptional service using active listening and engagement skills to address patron needs.
- Transaction Management: Issued receipts, refunds, credits, and change, ensuring accuracy in financial transactions.
- Cleanliness and Organization: Maintained a clean and organized checkout area, contributing to a productive environment.
- Customer Engagement: Greeted customers and responded to inquiries about products and services, enhancing shopping experience.
- Policy Knowledge: Provided accurate information regarding store policies and procedures, ensuring customer understanding.
- Adaptability: Performed tasks as assigned by management, demonstrating flexibility in a dynamic environment.
- Payment Collection: Collected payments and provided accurate change, maintaining accountability in transactions.
- Area Maintenance: Completed daily recovery tasks to keep areas clean and neat, supporting productivity.
- Product Knowledge: Assisted customers in locating products, answering questions, and providing recommendations.
Team Member
Whatabuger
05.2023 - 07.2023
- Task Mastery: Learned required tasks quickly to maximize performance.
- Workplace Cleanliness: Maintained high standards of cleanliness around equipment to enhance safety and productivity.
- Relationship Building: Built and maintained strong working relationships with peers and management.
- Safety and Organization: Contributed to team safety and productivity by removing hazards and ensuring areas were neat and well-stocked.
- Proactive Approach: Sought opportunities to exceed job requirements.
- Productivity Standards: Upheld high standards of productivity and quality in operations.
- Quality Assurance: Followed production orders and company standards to consistently exceed quality scores.
- Collaboration: Collaborated with peers to meet strategic objectives and achieve productivity and profitability targets.
Education
Bachelor of Science - Psychology
University of Houston
Houston, TX05-2025
Skills
- Effective Communication
- Customer Service Excellence
- Problem-Solving
- Team Collaboration
- Attention to Detail
- Time Management
- Empathy and Emotional Intelligence
- Adaptability
- Willingness to Learn
Certification
- Certified EKG Technician (CET) - National Healthcareer Association.
Languages
Swahili
Native or Bilingual
Timeline
Cashier
DD Discount
08.2023 - Current
Team Member
Whatabuger
05.2023 - 07.2023
- Certified EKG Technician (CET) - National Healthcareer Association.
Bachelor of Science - Psychology
University of Houston
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