Nysir Thompson
Newark,DE
Summary
Dynamic leader with a proven track record at DD Discount, adept in team management and financial forecasting. Excelled in elevating staff skills and reducing turnover through effective coaching, significantly exceeding sales targets at Walmart. Skilled in risk analysis and team motivation, consistently achieving high customer satisfaction and repeat business. Successful at keeping costs low and employee job satisfaction high while promoting safety and compliance. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Area Supervisor
DD Discount
02.2024 - Current
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Team Lead Sales Associate
Walmart
09.2022 - 02.2024
- Supervised a team of associates, providing guidance and support in daily tasks, ensuring a smooth operation of the Electronics Department.
- Administered the department's schedule, inventory, and financial records with meticulous attention to detail.
- Collaborated with the management team to meet and exceed sales targets, consistently achieving and exceeding departmental sales goals.
- Strong proficiency in sales techniques, including upselling, cross-selling, and objection handling.
- Exceptional customer relationship management skills, resulting in high customer satisfaction and repeat business.
- Proficiency in completing administration tasks reports,audits ISA’S
Education
High School Diploma -
Glasgow High School
Newark, DE06.2020
Skills
- Team Management
- Task Delegation
- Risk Analysis
- Documentation skills
- Team Building and Motivation
- Cash Handling and Reconciliation
- Reporting and Performance Analysis
- Financial Forecasting
Timeline
Area Supervisor
DD Discount
02.2024 - Current
Team Lead Sales Associate
Walmart
09.2022 - 02.2024
High School Diploma -
Glasgow High School
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