Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Nancy Boverhof

Grant,MI

Summary

Accomplished Shift Manager at Rite Aid, adept in inventory control and customer service, demonstrated through effective backroom management and enhancing customer satisfaction. Excelled in staff training and onboarding, fostering team efficiency and relationship building. Proven track record in maintaining safety compliance and executing quality assurance protocols.

Overview

7
7
years of professional experience

Work History

Shift Manager

Rite Aid
Grant, MI
01.2018 - 08.2024

As a shift manager, I made sure shelves were stocked and was responsible for opening and closing the store. I was also the backroom captain. My duties included making sure the backroom pull was completed each day and that things were kept up to date in the backroom.

As an opener in the store, I had to do daily drawer audits, and at the end of the shift, I had to make sure the safe was balanced. Customer service was also a big part of my job. Accepting and scanning orders into inventory was also one of my duties.

Kitchen Staff Sub

EDU Staffing
Newaygo, MI
01.2018 - 04.2024

I was employed as a part-time substitute for the Newaygo Schools as a kitchen staff person. My duties were to help serve lunches to the students, with some prep work as well.. I would also perform the clean-up duties, including operating the commercial dishwasher, mopping the floor, and cleaning tables.

Education

High School Diploma -

Sparta High School
Sparta, MI
05-1983

Commercial and Advertising Art

Kent Skills Center
Kent County, Mi
05-1983

Skills

  • Quality Assurance
  • Inventory Control
  • Safety Compliance
  • Delegating Work
  • Training and mentoring
  • Shift checklists
  • Staff Training and Onboarding
  • Relationship Building
  • Handling Customer Complaints
  • Cash Handling
  • Employee Training
  • Accurate money handling

Affiliations

I have been a 4-H leader and a Newaygo County Fair Board member for about 20 years.

Timeline

Shift Manager

Rite Aid
01.2018 - 08.2024

Kitchen Staff Sub

EDU Staffing
01.2018 - 04.2024

High School Diploma -

Sparta High School

Commercial and Advertising Art

Kent Skills Center
Nancy Boverhof