Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nancy Brueggeman

Raynham,MA

Summary

Restaurant Manager with a proven track record at Dunkin' Donuts, excelling in inventory management and employee training. Successfully enhanced operational efficiency and fostered a positive customer experience, leading to increased repeat business. Skilled in payroll administration and staff management, committed to delivering exceptional service and maintaining high standards.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Dunkin' Donuts
08.2023 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Team Leader

Slappy's Frozen Treats
03.2022 - 09.2024
  • Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Kept kitchen, counter and dining areas cleaned and sanitized.


Crew Member

Dunkin' Donuts
03.2021 - 08.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

High School Diploma -

New England Baptist Academy
West Bridgewater, MA
05-2022

Skills

  • Inventory management
  • Cash handling
  • Payroll administration
  • Employee training

Certification

ServSafe

est. 2023

Timeline

Restaurant Manager

Dunkin' Donuts
08.2023 - Current

Team Leader

Slappy's Frozen Treats
03.2022 - 09.2024

Crew Member

Dunkin' Donuts
03.2021 - 08.2023

High School Diploma -

New England Baptist Academy

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Nancy Brueggeman