Nancy Carlson
Northfield,MN
Summary
Results-oriented professional with extensive experience in disaster and crisis behavioral health program coordination. Known for developing impactful policies and streamlining operations to enhance service delivery. Ready to leverage expertise to improve crisis response strategies and community support initiatives.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Behavioral Health Program Coordinator
Minnesota Department Of Health
Saint Paul, MN
12.2003 - Current
- Coordinated behavioral health program activities to enhance service delivery and client engagement.
- Developed and manage a state-wide disaster Behavioral Health Medical Reserve Corp of over 100 volunteers.
- Submit applications for and manage funding for disaster behavioral health initiatives.
- Developed training materials and facilitated workshops for staff on best practices in disaster behavioral health.
- Streamlined data collection processes to improve reporting accuracy and compliance with state regulations.
- Collaborated with community organizations to expand resources available for mental health services.
- Led initiatives to evaluate program effectiveness and implement evidence-based practices for continuous improvement.
- Developed strong community partnerships to expand access to behavioral health services and resources.
- Achieved program goals through strategic planning, implementation, monitoring, and evaluation efforts.
Program Coordinator
Rice County Community Crisis Response Team
Faribault, MN
01.1999 - 12.2003
- Developed, trained and coordinated county wide multi-agency, multi-discipline (county health, human services, and law enforcement, hospital, EMT, clergy, schools, and community support services) disaster/crisis response team of over 50 volunteers.
- Coordinated crisis intervention services, ensuring timely and effective responses for community members in need.
- Developed training programs for volunteers, enhancing team readiness and service delivery in crisis situations.
- Implemented best practices for crisis response, resulting in improved efficiency and client satisfaction.
- Developed training programs for staff to enhance response strategies and improve service delivery.
- Established strategic partnerships with external organizations, expanding program reach and impact.
Education
Master of Philosophy - Human Services Disaster, Crisis, And Intervention
Walden University
Minneapolis, MN02-2019
Bachelor of Science - Psychology
Mankato State University
Mankato, MN1994
Skills
- Emergency procedures expertise
- Meeting facilitation
- Scheduling and coordinating
- Effective communication
- Workload prioritization
- Operations management
- Multitasking Abilities
- Reliability
- Team leadership
- Problem-solving abilities
Accomplishments
- Developed Psychological First Aid: A Minnesota Community Support Model program - 2004
- Publication: Peck, M., Mendenhall, T., Stenberg, L., Carlson, N., & Olson, D. K. (2016). Disaster behavioral health capacity: Findings from a multistate preparedness assessment. Journal of Emergency Management, 14(4), 281-287.doi: http://dx.doi.org/10.5055/jem.2016.0293
- Publication: Shearer, M., Carlson, N., Yeats, J. (2024). Skills for Psychological Recovery train-the-trainer program: For care providers of children with special healthcare needs and disabilities during COVID-19 recovery. Journal of Emergency Management, 22(6), 621-628, doi:10.5055/jem.0863.
Certification
- Certified Compassion Fatigue Therapist
- Certified Compassion Fatigue Educator
Timeline
Behavioral Health Program Coordinator
Minnesota Department Of Health
12.2003 - Current
Program Coordinator
Rice County Community Crisis Response Team
01.1999 - 12.2003
Master of Philosophy - Human Services Disaster, Crisis, And Intervention
Walden University
Bachelor of Science - Psychology
Mankato State University
Awards
- Certificate of Appreciation from the U.S. Department of Health and Human Services/ Public Health Services- Indian Health Services “In recognition of exemplary emergency services provided to the Red Lake Nation in response to the tragedy on March 21, 2005”
- Certificate of Appreciation signed by MN Governor Tim Pawlenty's, and Major General Larry W. Shellito in recognition for dedicated support to deployed service members and their families by leadership and participation in the “MN National Guard Beyond the Yellow Ribbon Leadership
Taskforce- 3/3/2007” - Award for Outstanding CME Collaboration from the Alliance for Continuing Medical Education (for collaborating with HealthPartners Institute for Medical Education, MN National Guard, and the Veterans Affairs Medical Center in presenting our “Joining Forces” conference on military reintegration ) – 2008
- Award of Excellence Outstanding Partnership–MN Department of Public Safety, Division of Homeland Security and Emergency Management (HSEM) for interagency school safety - 3/5/2009
- Award for Psychological First Aid Just-in-Time Training Video- First Place in Instruction and Training from the 2010 25th Annual NAOTA Government Programming Awards- Collaboration with City of Minneapolis Media Department, and Metro Region Behavioral Health Workgroup – 2010
- Letter of Appreciation from Nicole Lurie, USDHHS, Assistance Secretary of Preparedness and Response (ASPR) for “on best practices in integrating behavioral health and at-risk individuals into emergency preparedness efforts” – 9/2012
- Positive Impact Award -Minnesota Department of Health Star Honor-2013
- Outstanding Professional Advocate Award – Minnesota HOSA – 2013
- Community Partner Star Ward – University of Minnesota, School of Public Health – 2015
- Outstanding MRC Partnership Organization Award- MN Behavioral Health Medical Reserve Corp from
U.S. DHHS Assistant Secretary for Preparedness and Response, -2018 - Community Partnership Award - Minnesota HOSA - 2019