TASHYLA PRATT
Summary
Innovative Creator known for high productivity and efficient task completion. Specialize in content development, visual storytelling, and audience engagement strategies. Excel at communication and adaptability to elevate projects beyond expectations. Strengths include the ability to understand client needs, use various platforms, and skills in project management. Past roles demonstrate impact through solutions for a diverse clientele, as well as the ability to manage day-to-day hub operations, lead employee engagement initiatives, coordinate vendors and facilities, and support organizational transformation efforts. I will bring a unique blend of creative operations experience from Apple, healthcare systems coordination, and organization-wide collaboration with senior leaders, physicians, and technical teams.
Overview
9
9
years of professional experience
Work History
Behavioral Health Program Coordinator
Children’s Hospital
09.2025 - Current
- Collaborate daily with physicians, nurses, and interdisciplinary teams to support program execution and patient‑centered initiatives
- Serve as a liaison between clinical leadership and frontline staff to ensure alignment, communication, and continuity
- Participate in meetings to assess workflows, identify gaps, and recommend improvements
- Manage detailed documentation, reporting, and communications using Epic and Microsoft programs
- Support engagement and coordination efforts across teams operating in hybrid clinical environments
Clinical Operations Support Specialist
Hospital / Acute Care Setting
01.2023 - 01.2025
- Supported day‑to‑day operations in fast‑paced clinical environments requiring precision, adaptability, and collaboration
- Coordinated across departments to ensure smooth operations, communication flow, and adherence to protocols
- Assisted leadership by providing updates, documentation, and operational insights to inform decision‑making
- Contributed to process improvements that enhanced efficiency and team coordination
Patient Care Program Associate
Department of Veterans Affairs
01.2021 - 01.2025
- Coordinated services across multidisciplinary teams to support complex populations
- Served as a central communication point between stakeholders, providers, and support teams
- Supported operational reviews, documentation accuracy, and compliance initiatives
- Identified process gaps and escalated opportunities for operational improvement
Creative Operations Manager (Contract)
Apple Inc.
Cupertino
01.2017 - 01.2023
- Supported creative and technology teams by coordinating workspace operations, schedules, and resource needs to maintain high‑performance environments
- Partnered with cross‑functional stakeholders to support organizational initiatives, team engagement activities, and operational workflows
- Assisted with internal communications, project documentation, and rollout of team initiatives aligned with corporate objectives
- Applied structured operational processes to support creative teams, balancing innovation with execution
- Utilized various software programs to track initiatives, manage documentation, support employee onboarding, training and overall knowledge.
Education
Master of Science - Information And Communication Technology
University of Maryland Global Campus
College Park, MD03-2026
Skills
- IT Employee Experience
- Change Management Support
- Technology Hub Operations
- Workspace & Facilities Coordination
- Employee Engagement & Events
- Internal Communications
- Hybrid Work Strategy
- Process Improvement
- Executive Communiciation
- Cross‑Functional Collaboration
- Master of all Microsoft Office Applications
- Quality improvement
- Multicultural competence
Technology And Tools
- Microsoft program master
- Epic EHR
- Documentation & Reporting Tools
- Collaboration Platforms
Languages
Spanish
Limited
Timeline
Behavioral Health Program Coordinator
Children’s Hospital
09.2025 - Current
Clinical Operations Support Specialist
Hospital / Acute Care Setting
01.2023 - 01.2025
Patient Care Program Associate
Department of Veterans Affairs
01.2021 - 01.2025
Creative Operations Manager (Contract)
Apple Inc.
01.2017 - 01.2023
Master of Science - Information And Communication Technology
University of Maryland Global Campus