Nancy Castro
Fontana,CA
Summary
My objective is to obtain a position that will develop my organizational skills, background and ability to work well with people.
Overview
14
14
years of professional experience
Work History
Inside Sales Representative
Instek America
05.2014 - 01.2021
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Built relationships with customers and community to promote long term business growth.
On-Call Caregiver/Medicine Technician
The Villa At Villa Mesa Care Center
08.2012 - 12.2013
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Cashier
Shakey's Pizza Parlor
03.2007 - 02.2010
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
Some College - Sociology
California State Polytechnic University, Pomona
Pomona, CAAssociate of Arts - AA- Transfer Degree Sociology
Chaffey College
Rancho Cucamonga, CA05.2014
WIA (Workforce Investment Act) Program - Customer Service Cert.
Career Institute
Rancho Cucamonga, CA11.2010
High School Diploma -
Upland High School
Upland, CA06.2008
Skills
- Bilingual- Spanish
- Phone and Email Etiquette
- Exceptional Customer Service
- Microsoft Office
- Quickbooks
- Always ready to learn
Timeline
Inside Sales Representative
Instek America
05.2014 - 01.2021
On-Call Caregiver/Medicine Technician
The Villa At Villa Mesa Care Center
08.2012 - 12.2013
Cashier
Shakey's Pizza Parlor
03.2007 - 02.2010
Some College - Sociology
California State Polytechnic University, Pomona
Associate of Arts - AA- Transfer Degree Sociology
Chaffey College
WIA (Workforce Investment Act) Program - Customer Service Cert.
Career Institute
High School Diploma -
Upland High School