Nancy Castro
Fontana,CA
Summary
My objective is to obtain a position that will develop my organizational skills, background and ability to work well with people.
Overview
14
14
years of professional experience
Work History
Inside Sales Representative
Instek America
Montclair, CA
05.2014 - 01.2021
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Built relationships with customers and community to promote long term business growth.
On-Call Caregiver/Medicine Technician
The Villa At Villa Mesa Care Center
Upland, CA
08.2012 - 12.2013
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Cashier
Shakey's Pizza Parlor
Upland, CA
03.2007 - 02.2010
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
Some College - Sociology
California State Polytechnic University, Pomona
Pomona, CAAssociate of Arts - AA- Transfer Degree Sociology
Chaffey College
Rancho Cucamonga, CA05.2014
WIA (Workforce Investment Act) Program - Customer Service Cert.
Career Institute
Rancho Cucamonga, CA11.2010
High School Diploma -
Upland High School
Upland, CA06.2008
Skills
- Bilingual- Spanish
- Phone and Email Etiquette
- Exceptional Customer Service
- Microsoft Office
- Quickbooks
- Always ready to learn
Timeline
Inside Sales Representative
Instek America
05.2014 - 01.2021
On-Call Caregiver/Medicine Technician
The Villa At Villa Mesa Care Center
08.2012 - 12.2013
Cashier
Shakey's Pizza Parlor
03.2007 - 02.2010
Some College - Sociology
California State Polytechnic University, Pomona
Associate of Arts - AA- Transfer Degree Sociology
Chaffey College
WIA (Workforce Investment Act) Program - Customer Service Cert.
Career Institute
High School Diploma -
Upland High School