Yakelin Linares
Hollywood,FL
Summary
Inside Sales Rep with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
9
9
years of professional experience
Work History
Inside Sales Representative
Certex
02.2023 - Current
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Answered customers' questions regarding products, prices, and availability.
- Set up new accounts, established customer credit and set up payment methods.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Mechanic Shop Front Desk Receptionist
Infantino Auto Electric
06.2021 - Current
- The job consist on maintaining effective records of purchases, being in charge of orders and responsible for inventory, operated money transactions and interacted with customers guaranteeing their satisfaction
Realtor Assistant
Miami Dreams Rentals
10.2019 - 12.2020
- As a realtor assistant, I did not only work at the office keeping up with the payments of all guests but outside as well as a property manager welcoming customers to their hotel room and collecting payments
Hostess
La Carreta Restaurant
06.2019 - 08.2019
Packer
Grand Western Steaks
08.2018 - 04.2019
Cashier, Key Holder
Sally Beauty Supply
05.2017 - 07.2018
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
Cashier
Sally Beauty Supply
08.2016 - 04.2017
Cashier
Payless Shoe Source
10.2015 - 08.2016
Education
High school diploma -
Sheridan College
09.2018
Skills
- Customer Service
- Team Member
- Hostess
- Negotiation
- Property Management
- Outside Sales
- Inside Sales
- Cash handling
- Federal Aviation Regulations
- Communication skills
- Bilingual
- Spanish
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
Customer focus & orientation, Proficient, 01/21, Responding to customer situations with sensitivity
Languages
Spanish
Native or Bilingual
Timeline
Inside Sales Representative
Certex
02.2023 - Current
Mechanic Shop Front Desk Receptionist
Infantino Auto Electric
06.2021 - Current
Realtor Assistant
Miami Dreams Rentals
10.2019 - 12.2020
Hostess
La Carreta Restaurant
06.2019 - 08.2019
Packer
Grand Western Steaks
08.2018 - 04.2019
Cashier, Key Holder
Sally Beauty Supply
05.2017 - 07.2018
Cashier
Sally Beauty Supply
08.2016 - 04.2017
Cashier
Payless Shoe Source
10.2015 - 08.2016
High school diploma -
Sheridan College
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