Dedicated host with strong skills in customer service and team collaboration. Experienced in managing waitlists and coordinating service flow to enhance guest satisfaction in busy dining environments.
Work History
Host
4 Years
Crafty Crab | 06.2022 - Current
Greeted and seated guests, ensuring prompt service and positive dining experiences.
Managed waitlists efficiently, optimizing table turnover and guest satisfaction.
Coordinated with kitchen and waitstaff to streamline service flow during peak hours.
Trained new hosts on seating protocols, customer interaction, and restaurant policies.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Answered customer questions about hours, seating, and menu information.
Help waitstaff bring food to dine-in customers if they are busy.
Education
BBA - Accounting
University of Maryland, College Park | College Park, MD | 05.2026