Summary
Overview
Work History
Education
Skills
Work Availability
Timeline

Nancy Cole

Sacramento,CA
How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving, and tolerant of the weak and strong. Because someday in your life you will have been all of these.
George Washington Carver

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

21
21
years of professional experience

Work History

Head Cashier

Home Depot
03.2023 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Monitored self-checkout systems and provided help in resolving complex problems

Sales Representative

IKEA
02.2011 - 01.2013
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Met merchandising standards by keeping store stocked and products faced
  • Drove store revenue by offering customers accessories and related purchases to complete selections

Merchandising Manager

Barnes and Noble
01.2008 - 02.2010
  • Optimized store displays and appearance via strategic merchandising.
  • Organized meetings for up to 20 staff members to discuss upcoming promotions, key strategies, and tasks.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.

Receiving Manager

Barnes & Noble
09.2002 - 01.2008
  • Unloaded, sorted and stored up to 80 boxes wieghing 20lbs, or more of incoming merchandise dialy.
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
  • Enhanced performance of receiving dock associates through training, guidance and motivation.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Organized storage areas to optimize materials movements and minimize labor hours

Education

Data Analysis -

Coursera, Sacramento, CA
  • Continuing education in Data Analysis

Bachelor of Science - Business Management

University of Phoenix Online, Phoenix, AZ
05.2008

Skills

  • Customer Service
  • Payment Processing
  • Microsoft Office
  • Inventory Management
  • Mail processing
  • Merchandise Planning
  • Staff Supervision
  • Multi-tasking skill
  • Idea Development and Brainstorming
  • Teamwork and Collaboration

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Head Cashier - Home Depot
03.2023 - Current
Sales Representative - IKEA
02.2011 - 01.2013
Merchandising Manager - Barnes and Noble
01.2008 - 02.2010
Receiving Manager - Barnes & Noble
09.2002 - 01.2008
Coursera - Data Analysis,
University of Phoenix Online - Bachelor of Science, Business Management

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