Nancy Cruz

Addressing resident concerns and inquiries, Coordinating maintenance and repair work, Marketing vacant units and attracting new residents, Managing the lease application and move-in process, Ensuring compliance with local housing regulations, Maintaining accurate and organized property records, Supervising on-site staff and contractors, Managing staff scheduling and training.

Renew lease for a community of 468 tenants, Property management and managing tenants concerns, knowledge of laws and regulations at state and federal government levels to eliminate discrimination associated with buying, selling, and renting, Section 8.

Identifying benefits such as SSI and Medicaid and determining how employment might impact eligibility, conducting job searches or, making contact with prospective employers, learning about job requirements, explaining the program, and describing the job seeker clients, providing educational support to employers (with consent from the client) to ensure their needs and rights are respected, working with support teams, such as mental health workers or social workers, to write job support plans for clients according to their needs and preferences.

As a Human Resource department, I help EE with inquiries and concerns in various areas and departments. I answer promptly through a ticketing system called Zendesk for only Comcast EE. I use Workday to find EE profiles and information. Yearly evaluations, and stay in contact with EE people leaders or managers Update shareable/sensitive Excel documents with confidential EE information daily. Keep track of high-profile credential people, leaders, and managers' accounts with discretion and complete privacy Update workers' contact information daily through WorkDay.