Nancy Despain
Canby,OR
Summary
Driven Business Owner & Operator with a proven track record in small business setup, sales development, and customer relations. Excelled at Consign Couture Boutique by establishing key procedures and enhancing staff management. Skilled in both issue resolution and business administration, consistently delivering results that exceed employer expectations.
Overview
7
7
years of professional experience
Work History
Business Owner & Operator
Consignment Revolution Boutique
03.2021 - Current
Small business set up & development
Sales
Customer Service
Building relationships with 2 customer bases
Marketing and social media presence
Scheduling & keeping appointments
Meeting deadlines
Meeting consignor expectation and maintaining regular payment schedule.
Event planning
Organizing community events with business owners
Merchandising
Store Manager
Consign Couture Boutique
03.2017 - 02.2020
- Opened new store location with the owner
- Established procedures and protocols.
- Exceeded sales goals
- Customer Service
- Problem Solving
- Merchandising
- Hiring training and supervision of staff
- Pricing and product research
- Procurement of new consignment merchandise
- Event planning
- Networking
- Marketing and social media
- Live sales
- Shipping
Education
Certified Medical Assistant - Medical Assisting
Pioneer Pacific College
Wilsonville, OR10.2010
High School Diploma -
Portland Community College
Portland, OR06.1983
Skills
- Small Business Set Up
- Sales
- Issue Resolution
- Sales Development
- Policies and Procedures Development
- Task Delegation
- Customer Relations
- Business Administration
- Customer Service
- Staff Management
Timeline
Business Owner & Operator
Consignment Revolution Boutique
03.2021 - Current
Store Manager
Consign Couture Boutique
03.2017 - 02.2020
Certified Medical Assistant - Medical Assisting
Pioneer Pacific College
High School Diploma -
Portland Community College
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