Nancy Flores Corona
Paramount,USA
Summary
Achieved high customer satisfaction by delivering exceptional service and support. Developed lasting relationships with clients, contributing to increased sales performance.
Overview
11
11
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Gardena, CA
08.2020 - Current
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to detect and prevent potential security breaches.
- Responded promptly to emergency situations, coordinating with local authorities as needed.
- Maintained detailed logs of incidents and daily activities for accurate reporting.
- Trained new security personnel on protocols and emergency procedures.
- Collaborated with management to evaluate security systems for continuous improvement.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Checked and verified photo identification prior to granting facility access.
Food Preparation Worker
Gate Gourmet
Los Angeles, CA
05.2019 - 03.2020
- Prepared food items following safety and sanitation guidelines.
- Operated kitchen equipment efficiently to ensure timely meal preparation.
- Assisted in inventory management by tracking supplies and reporting shortages.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Executed portion control measures to minimize waste during food preparation.
- Adapted quickly to changing menu requirements and kitchen demands.
- Supported training of new staff on food preparation techniques and safety protocols.
- Implemented best practices for storage and handling of perishable goods.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Sales Associate
Hobby Lobby
Hawthorne, CA
02.2019 - 04.2019
- Greet Customers.
- Answer any questions customers may ask.
Sale Associate
Southeast Area Social Services Funding Authority
03.2018 - 04.2018
- Greeted customers to ascertain what each customer wanted or needed. Described product to customers and accurately explained details.
- > Routinely answered customer questions regarding merchandise and pricing. Recommended alternative items if product was out of stock.
Sale Associate
Hickory Farms
Downey, CA
11.2017 - 12.2017
- Greeted customers entering the store to ascertain what each customer wanted or needed. Described product to customers and accurately explained details and care of merchandise.
- > Earned management trust by serving as key holder, responsibly opening, and closing store.
Food Prep
Draft House
Downey, CA
04.2016 - 10.2017
- Ensuring that food is properly stored. Performing kitchen maintenance; emptying the trash, mopping floors, and washing dishes.
- > Learns and adheres to the designated cooking methods to assist in preparing the appropriate menu items consistently.
- > Strives to learn to improve cooking skills and expands knowledge about food products and techniques.
Sale Associate
Hickory Farms
Downey, CA
11.2015 - 12.2015
- Greeted customers entering the store to ascertain what each customer wanted or needed. Described product to customers and accurately explained details and care of merchandise.
- > Earned management trust by serving as key holder, responsibly opening, and closing store.
Crew Member
McDonalds
Bellflower, CA
05.2015 - 06.2015
- Demonstrated integrity and honesty while interacting with guests, team members and managers. Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- > Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets. Followed food safety procedures according to company policies and health and sanitation regulations. Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
Education
High School Diploma -
Paramount High Schoolol
Paramount, CASkills
- Assisted in writing reports for incidents and security events Supported incident reporting processes to maintain accurate records Obtained security guard license to ensure compliance with regulations Contributed to general security measures to enhance safety Fostered relationships with team members and stakeholders Aided in conflict de-escalation efforts to resolve issues effectively Applied conflict resolution techniques to address disputes
Additional Information
- Skills
- Point of Sale System
- Debit / Credit Card Transaction
- Money Handling
- Merchandising familiarity
Timeline
Security Officer
Allied Universal Security Services
08.2020 - Current
Food Preparation Worker
Gate Gourmet
05.2019 - 03.2020
Sales Associate
Hobby Lobby
02.2019 - 04.2019
Sale Associate
Southeast Area Social Services Funding Authority
03.2018 - 04.2018
Sale Associate
Hickory Farms
11.2017 - 12.2017
Food Prep
Draft House
04.2016 - 10.2017
Sale Associate
Hickory Farms
11.2015 - 12.2015
Crew Member
McDonalds
05.2015 - 06.2015
High School Diploma -
Paramount High Schoolol