Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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NANCY FONTES

NANCY FONTES

Cathedral City,CA

Summary

Patient-oriented phlebotomist with nearly 2 years of experience in hospital environment. Seeking to raise efficiency at Eisenhower Health. At Desert Regional Medical Center successfully executed 110+ hard stick venipunctures on ICU patients. Pursuing to use strong knowledge of phlebotomy practices to secure a challenging position as a phlebotomist.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Phlebotomist Technician

Quest Diagnostics
Palm Desert, CA
10.2023 - Current
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Managed high volume of patients while maintaining quality and efficiency standards.
  • Input medical and insurance information into database for inclusion in patient records.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.

Mobile Phlebotomist / Medical Examiner

APPS Paramedical Services
Cathedral City, CA
01.2022 - Current
  • Perform mobile medical exams for insurance policies at the client's home or place of business
  • Collected and documented patient medical information such as blood pressure, pulse and weight
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles
  • Centrifuged blood samples as outlined in clinical protocols
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport

Front Desk Agent

Les Cactus
Palm Springs, CA
01.2022 - 10.2023
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered telephones and greeted visitors to assist, answer questions and direct.
  • Stayed current on local attractions and special events to help guests with entertainment options.
  • Showed off dining areas, pool, spa and fitness center to prospective and current guests.
  • Verified accuracy of room rates and other charges during check-in process.

Phlebotomy Lab Technician

Desert Regional Medical Center
Palm Springs, CA
08.2020 - 01.2022
  • Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture
  • Prepared solutions, labeled tubes and specimen containers, collected and performed tests under supervision
  • Knowledge of microbiology functions, preparation and inoculation of bacterial cultures
  • Follow infection-control and safety procedures by carrying out daily phlebotomy functions
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories
  • Assisted pathology team with skilled analyses by preparing tissue samples.

Front Desk Agent

Best Western Plus Hotel
Palm Springs, CA
09.2019 - 08.2020
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
  • Promoted loyalty by signing customers up for rewards program and encouraged repeat stays through exceptional service.
  • Collaborated with internal team to prioritize and complete guest check-in and check-out and deliver amenities.
  • Leveraged software to confirm reservations and address guest needs.
  • Answered guest inquiries, recommending shopping, dining or entertainment.

Front Desk Agent

Super 8 Hotel - Blythe
Blythe, CA
10.2014 - 09.2019
  • Greeted, registered and assigned rooms to hotel or motel guests.
  • Performed bookkeeping activities to balance accounts and conduct nightly audits.
  • Assisted guests at check-in, providing information on various services within hotel.
  • Balanced cash drawers nightly while adhering to strict accounting procedures.
  • Communicated with maintenance teams for prompt resolution of facility issues.

Education

High School Diploma -

Palo Verde High School
Blythe, CA
06-2009

Some College (No Degree) - Phlebotomy

Palo Verde College
Blythe, CA

Digital Design - Graphic Design

College of The Desert
Palm Desert, CA

Skills

  • Blood Collection
  • Handling Safety Procedures
  • Infection Control
  • Venipuncture Expertise
  • Stress & Time Management
  • Interpreting Laboratory Results
  • Quality Assurance
  • Processing Specimens
  • Patient & Donor Care
  • Medical Exams
  • Data Entry

Certification

  • CPT, State of California, 08/04/2025
  • CPR, American Heart Association, 02/2024

Languages

Spanish
Native/ Bilingual

Timeline

Phlebotomist Technician

Quest Diagnostics
10.2023 - Current

Mobile Phlebotomist / Medical Examiner

APPS Paramedical Services
01.2022 - Current

Front Desk Agent

Les Cactus
01.2022 - 10.2023

Phlebotomy Lab Technician

Desert Regional Medical Center
08.2020 - 01.2022

Front Desk Agent

Best Western Plus Hotel
09.2019 - 08.2020

Front Desk Agent

Super 8 Hotel - Blythe
10.2014 - 09.2019

High School Diploma -

Palo Verde High School

Some College (No Degree) - Phlebotomy

Palo Verde College

Digital Design - Graphic Design

College of The Desert
  • CPT, State of California, 08/04/2025
  • CPR, American Heart Association, 02/2024

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