Nancy Gonzalez
Victorville,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Altamed Medical Group
Los Angeles
11.2021 - Current
- Inspected equipment to ensure proper working order prior to use on patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Registered new patients into practice management software program accurately entering demographic information.
- Collected samples from patients for laboratory testing purposes.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Explained treatment procedures and physicians' instructions.
- Handled general office duties to support administrative staff during peak hours.
- Processed orders for medical supplies and lab equipment.
CNA
AltaMed
Los Angeles, CA
10.2016 - 11.2020
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Reported changes in patient conditions to registered nurse or physician.
Medical Assistant
South central clinic
Los Angeles, CA
02.2020 - 08.2020
- Inspected equipment to ensure proper working order prior to use on patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Collected samples from patients for laboratory testing purposes.
Medical Assistant Externship
AME Medical Group Urgent Care
Downey, California
11.2019 - 02.2020
- Collected samples from patients for laboratory testing purposes.
- Organized patient charts before each day's clinic sessions began.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Education
Medical Assistance -
Downey Adult School
Downey, CA11-2019
Certified Nurse Assistant -
CIT College of InfoMedical Technology
Los Angeles, CA06-2002
High School Diploma -
Parkridge Private School
Long Beach, CA06-2002
Skills
- Vital signs monitoring
- Patient history collection
- Laboratory testing
- Electronic health records
- Medical supply inventory
- Infection control
- Appointment scheduling
- Diagnostic testing
- Equipment inspection
- Chart organization
- HIPAA compliance
- Team collaboration
- Time management
- Medical procedures
- Medical terminology in English
- Appointment reminders
- Medical office administration
- Specimen labeling
- EKG set up and monitoring
- Immunization administration
- Electronic medical records
- Inventory and supply management
- Medical billing and coding
- Conversant in bilingual Spanish and English
Timeline
Medical Assistant
Altamed Medical Group
11.2021 - Current
Medical Assistant
South central clinic
02.2020 - 08.2020
Medical Assistant Externship
AME Medical Group Urgent Care
11.2019 - 02.2020
CNA
AltaMed
10.2016 - 11.2020
Medical Assistance -
Downey Adult School
Certified Nurse Assistant -
CIT College of InfoMedical Technology
High School Diploma -
Parkridge Private School