Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nancy Gonzalez Pedraza

Hialeah,FL

Summary

Dedicated and empathetic Medical Assistant and Phlebotomy Technician offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Medical Assistant and Phlebotomy Technician

IC PROFESSIONAL SERVICES INC
Miami, FL
04.2024 - 06.2025
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Collected samples from patients for laboratory testing purposes.
  • Organized patient charts before each day's clinic sessions began.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.

General Practitioner in Cuba

Ministry of Public Health in Placetas, Villa Clara
09.2020 - 04.2022

Counseled patients on lifestyle changes and preventive health care measures.

  • Referred patients to specialists when necessary or requested by the patient and family member.
  • Provided advice on nutrition, exercise habits, hygiene practices, stress management techniques.
  • Performed physical examinations, ordered laboratory tests and prescribed medications.
  • Provided diagnosis and treatment for a variety of illnesses and injuries.

Education

M.D. -

University of Medical Sciences of Villa Clara
Villa Clara, Cuba
09.2014 - 07.2020

Skills

  • Vital sign measurement
  • Electronic health records
  • Patient charting
  • Laboratory testing
  • Supply management
  • Patient scheduling
  • Customer service
  • Medical terminology
  • Interpersonal communication
  • Problem solving
  • Time management
  • Team collaboration
  • Patient education

Certification

Registered Phlebotomy Technician - RPT

Registered Medical Assistant - RMA

Timeline

Medical Assistant and Phlebotomy Technician

IC PROFESSIONAL SERVICES INC
04.2024 - 06.2025

General Practitioner in Cuba

Ministry of Public Health in Placetas, Villa Clara
09.2020 - 04.2022

M.D. -

University of Medical Sciences of Villa Clara
09.2014 - 07.2020
Nancy Gonzalez Pedraza