Nancy Gray
Reno,NV
Summary
Dedicated driver with a clean record and seven years of safety awards at MTM Transportation. Expert in passenger assistance and vehicle inspections, ensuring compliance and optimal performance. Recognized for exceptional customer service and punctuality, consistently delivering reliable transportation solutions for individuals with disabilities. Committed to maintaining high safety standards and enhancing client experiences.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Driver
MTM Transportation
Reno, NV
06.2018 - 10.2025
- Operated vehicles efficiently, ensuring timely arrivals and customer satisfaction.
- Facilitated door-to-door pre-scheduled transportation services for individuals with disabilities unable to utilize standard fixed-route buses.
- Achieved safety award for seven consecutive years, demonstrating commitment to incident-free operations.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Assisted in loading and unloading cargo while adhering to safety protocols.
- Navigated routes effectively using GPS systems to optimize delivery times.
- Communicated with dispatch regarding changes in schedule or route adjustments.
- Provided exceptional customer service by addressing inquiries and concerns professionally.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
Driver
Jump Around Carson
Carson City, NV
06.2013 - 2017
- Operated vehicles safely, adhering to all traffic regulations and company policies.
- Conducted routine vehicle inspections to ensure optimal performance and safety compliance.
- Facilitated timely and accurate ADA transportation services to ensure seamless client experiences.
- Facilitated loading and unloading of wheelchairs, ensuring proper handling and safety protocols.
- Managed paratransit program delivering curb-to-curb transportation services for individuals with disabilities.
- Assisted in operating fixed routes transporting approximately 30 passengers every 60 minutes from transfer station to drop-off location across four designated routes. Supported daily transit operations ensuring timely departures and arrivals for fixed passenger routes. Contributed to maintaining on-schedule service for four established transportation routes, serving around 30 passengers each hour.
Driver/laborer
Kelley Erosion Control
Reno, NV
04.2005 - 05.2013
- Operated various vehicles to transport materials to job sites efficiently.
- Assisted in loading and unloading erosion control equipment and supplies.
- Maintained vehicle cleanliness and functionality to ensure safe operation.
- Followed safety protocols while performing labor tasks on-site consistently.
Education
High School Diploma -
Granada Hills
Granada Hills, CASkills
- Time management
- Fast learner
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
- Loading and unloading
- Safety protocols
- Defensive driving
- Vehicle inspection
- Safety management
- Driving in adverse conditions
- Transportation
- Traffic law observation
- Commercial driving
- Inclement weather driving
- Passenger transportation
- Accident prevention
- DOT compliance
- Passenger assistance
- CDL license
- Friendly and outgoing
- Traffic laws
- Patience and tact
- Confidentiality
- Driving and transportation
- Daily logging
- Load securing
- Passenger support
- Passenger guidance
- Safe driving techniques
- Continuous improvement
- Self motivation
- Passenger safety
- Cargo loading
- Active listening
- Reliability
- Accident reporting
- Hard worker
- Dedicated team player
Certification
Class B license
Endorsements- Passenger/ Tanker
CPR
FIRST AID
Timeline
Driver
MTM Transportation
06.2018 - 10.2025
Driver
Jump Around Carson
06.2013 - 2017
Driver/laborer
Kelley Erosion Control
04.2005 - 05.2013
High School Diploma -
Granada Hills