Nancy Hastings
Shoe Station
MOBILE,AL
5
years of professional experience
Results-oriented Assistant Manager with proven expertise in team leadership and operational efficiency. Streamlined inventory management processes, enhancing product availability and reducing discrepancies. Experienced in training staff to deliver exceptional customer service.
Work History
Assistant Manager
4 Years 9 Months- Assisted in training and mentoring new team members on operational procedures and customer service standards.
- Streamlined inventory management processes to enhance product availability and reduce stock discrepancies.
- Collaborated with management to implement promotional strategies, increasing foot traffic and sales performance.
- Analyzed sales data to identify trends, informing inventory decisions and improving stock turnover rates.
Lead Waitress
4 Months- Supervised and trained staff to ensure exceptional customer service and operational efficiency.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and retention.
- Developed training materials for new hires, fostering a knowledgeable and skilled team environment.
Education
No Degree - Child Development
Skills
Customer service
Money handling
Team leadership
Decision-making
Time management
Customer relations
Team motivation
Problem-solving
Staff supervision
Staff training and development
Timeline
Assistant Manager
Shoe Station
12.2021 - 09.2026Read More
Lead Waitress
Golden Corral Buffet and Grill
06.2021 - 10.2021Read More
Roberstdale,al
No Degree from Child Development
Read More