Nancy Hawkins
Summary
I Am a highly trained Route Coordinator, With 26 years of experience. I also have 30 plus years of supervising experience. I am a Great receptionist,and can be a great asset to any company who requires my skills.
Overview
5
5
years of professional experience
Work History
Dispatcher Coordinator
Longview ISD
08.2023 - 06.2024
- Developed strong working relationships with local emergency services to ensure smooth coordination during critical events.
- Trained new dispatchers on company procedures, software applications, and communication protocols.
- Enhanced dispatch efficiency by implementing a new scheduling system and optimizing routes.
- Managed high call volumes while maintaining composure and professionalism under pressure.
Route Coordinator and Dispatcher -AM
Longview ISD
06.2022 - 05.2023
- Coordinated with warehouse staff to ensure efficient loading of vehicles and timely departures from distribution centers.
- Collaborated with sales teams to identify new opportunities for expanded routes and services.
- Oversaw driver and laborer time and attendance to minimize overtime and ascertain drivers did not exceed limits established by regulatory agencies.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
Supervisor of Operations
Longview ISD
08.2019 - 06.2022
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
Education
Certificate - Communication Disorder Services
Teacher Education Alliance
Arlington, TX03.2020
No Degree - Mathematics
Kilgore College
Longview09.2007
Diploma - Medical Claims / Coding
Draughon Training Institute
Longview, TX12.1988
GED -
Kilgore College
Kilgore, TX03.1978
Skills
- Dispatch Software Familiarity
- Route Planning
- Incident Reporting
- Logistics Management
- transfinder trained
- Edulog Logistics Trained
Timeline
Dispatcher Coordinator
Longview ISD
08.2023 - 06.2024
Route Coordinator and Dispatcher -AM
Longview ISD
06.2022 - 05.2023
Supervisor of Operations
Longview ISD
08.2019 - 06.2022
Certificate - Communication Disorder Services
Teacher Education Alliance
No Degree - Mathematics
Kilgore College
Diploma - Medical Claims / Coding
Draughon Training Institute
GED -
Kilgore College
Similar Profiles
Christy LoftisChristy Loftis
Licensed Dyslexia Therapist at Longview ISDLicensed Dyslexia Therapist at Longview ISD
Kassi WolfordKassi Wolford
Teacher at Longview ISDTeacher at Longview ISD
Arnetta SimonArnetta Simon
BUS MONITOR at LONGVIEW ISDBUS MONITOR at LONGVIEW ISD
Ashley SmithAshley Smith
Dispatcher Coordinator at DIRECTVDispatcher Coordinator at DIRECTV
Jerry McNeilJerry McNeil
Dispatcher Coordinator at Bulldog TransportDispatcher Coordinator at Bulldog Transport