Nancy Jibrael
Fullerton,CA
Summary
Driven Pharmacy Technician with 10 years of experience and success in working within fast-paced LTC/ RETAIL/HOSPITAL pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to a growing pharmacy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
LTC PHARMACY FLOOR MANAGER
SAINT MARY PHARMACY
05.2024 - Current
- Supervised daily operations to ensure efficient workflow and adherence to company policies.
- Trained and mentored staff on best practices and operational procedures.
- Implemented inventory management systems to optimize stock levels and minimize waste.
- Developed staff schedules to maintain adequate coverage during peak business hours.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
Pharmacy Technician
Harbor UCLA Medical Center
01.2023 - 09.2023
- Managed multiple priorities effectively while working in a fast-paced hospital environment during high-volume periods.
- Developed strong relationships with fellow healthcare professionals, fostering an atmosphere of collaboration and teamwork to achieve common goals.
- Did IVS during my shift, as well as compounding medication.
Pharmacy Technician
CVS
02.2022 - 12.2022
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
Certified Pharmacy Technician (CPhT)
NUDO'S PHARMACY
06.2016 - 01.2021
- Customer service
- Transferring calls
- Handling incoming phone calls
- Make sure all working areas are clean
- Register
- filling.
- Typing
Education
High School Diploma -
El Cajon Valley High School
06.2015
Skills
- Answering customer questions
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Leadership
- Pharmacy
- Customer Service
- Employee management
- Customer relations
- Policy enforcement
Certification
- Certified Pharmacy Technician (CPhT)
- PTCB Certification
Additional Information
Organization skills, Responsible, Trilingual: Arabic and Chaldean
Languages
Arabic
Full Professional
Timeline
LTC PHARMACY FLOOR MANAGER
SAINT MARY PHARMACY
05.2024 - Current
Pharmacy Technician
Harbor UCLA Medical Center
01.2023 - 09.2023
Pharmacy Technician
CVS
02.2022 - 12.2022
Certified Pharmacy Technician (CPhT)
NUDO'S PHARMACY
06.2016 - 01.2021
High School Diploma -
El Cajon Valley High School
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