Nancy Ledezma

• Performed secretarial and administrative duties. Maintained an efficient reception service, receiving clients and directing to the appropriate staff. Received up to 50 incoming calls on a multiple-line phone per day, transferring lines to correct agents or staff members and translating if necessary. Coordinated logistics for community events, promoting the program’s availability. Organized transaction files for timely processing of contracts. Received and distributed incoming and outgoing mail (UPS, FedEx, etc.). Delivered bulk mail to the post office. Assisted in coordination of office services, including but not limited to housekeeping, receiving office supplies, maintaining office equipment: computers, fax machines, and printers and kitchen supplies. An award-winning real estate firm with 200 employees.

• ensuring the safety, well-being, and development of young children through direct care, supervision, and age-appropriate activities. Key duties include supervising children at all times, assisting with daily needs like feeding and diapering, creating a safe and clean environment, and communicating with parents and other staff. They may also be responsible for planning educational activities, monitoring a child's progress, and maintaining records.

• Carrying out the day to day administration of the front office, answering incoming telephone calls, filing all important documents, entering data into computer system, distribution of mail, sending and receiving fax messages. Greeting, all incoming visitors and as well as providing various types of administrative support to staff members. Assisted with organizing of repairs and maintenance of office equipment. Collections of past due accounts.

• Enter data into computer system. Maintain an organized list of all supplies, and products. File all documents. Make copies of significant documents like; ordinances and Resolution Agreements etc. Send reminders and flyers of important events and meetings, as well as collect and distribute mail. Answered questions and concerns via telephone.

• Collect mail, and place in the respective mail box of social workers. Answer telephone and represent the department in a professional and businesslike manner. Enter data into computer system. File and make copies of important documents