Nancy Leyva
Manson,WA
Summary
Experienced Medical Assistant with knowledge of medical regulations and policies. I offer strong dedication to informed patient care, administrative excellence and confidentiality. I am passionate about promoting lasting customer satisfaction by delivering quality service. I am proficient in customer service. I am an experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Spectrum Eye Care
02.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
High School Diploma -
Manson High School
Manson, WA06.2015
Skills
- HIPAA Compliance
- Patient Scheduling
- Data Entry
- Patient Flow Management
- Customer Service
- Trustworthy
- Appointment Scheduling
- Relationship Building
- Fluent in Spanish/English
- Teamwork
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Spectrum Eye Care
02.2019 - Current
High School Diploma -
Manson High School
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