Nancy Lopez
Tyler,TX
Summary
An enthusiastic individual who is seeking a new challenging career after being an Opthalmic Medical Assistant for over a year. As this is a significant career change, I have appreciated my time in my current role, but I am looking for a change in order to expand my knowledge on new tasks and stretch myself professionally. I am a hardworking, self motivated, dependable individual who strives to achieve the best in all areas. Compassionate and respectful collaborator recognized for delivering high-quality customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Opthalmic Medical Assistant
Heaton Eye Associates
Tyler, TX
06.2023 - Current
- Prepared patients for eye examinations by gathering medical history information.
- Educated patients on proper use of contact lenses or eyeglasses.
- Administered eye drops and other medications under the direction of physician.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Ophthalmic Medical Assistant
Opthalmology Associates
Fort Worth, TX
09.2022 - 04.2023
- Conducted ophthalmic imaging.
- Performed preliminary vision tests such as visual acuity and color blindness.
- Ensured that exam rooms were stocked with adequate supplies prior to patient's arrival .
- Contacted pharmacies to submit and refill patients' prescriptions.
Customer Service Cashier
Home Depot
Arlington, TX
02.2022 - 08.2022
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Maintained work area and kept cash drawer organized.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Customer Service Cashier
McCoy's Building Supply
Tyler, TX
03.2020 - 01.2022
- Provided excellent customer service by helping customers locate items they were looking for.
- Operated cash registers to process payments for goods and services.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
Education
Medical Assisting -
CCI Training Center, Inc. - Arlington
Arlington, TX09-2022
High School Diploma -
John Tyler High School
Tyler, TX06-2020
Skills
- Customer Service
- Strong Interpersonal Skills
- Strong Work Ethic
- Active listening
- Teamwork
- Communication
Accomplishments
- Spring 2022 Directors List
- 3.5 GPA
- Attendance of 95%
Certification
- Certified Medical Assistant October 1, 2022-October 1, 2024
- Certified Phlebotomy Technician May 2022-May 2024
- CPR certified May 2022-May 2024
Timeline
Opthalmic Medical Assistant
Heaton Eye Associates
06.2023 - Current
Ophthalmic Medical Assistant
Opthalmology Associates
09.2022 - 04.2023
Customer Service Cashier
Home Depot
02.2022 - 08.2022
Customer Service Cashier
McCoy's Building Supply
03.2020 - 01.2022
Medical Assisting -
CCI Training Center, Inc. - Arlington
High School Diploma -
John Tyler High School
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