Nancy Lynch
Tacoma,WA
Summary
Dedicated Rideshare Driver with over 6 years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record.
Overview
9
9
years of professional experience
Work History
Rideshare Driver
Lyft
08.2016 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Followed company guidelines and policies when interacting with passengers.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Adhered to all safety regulations and traffic laws while driving.
- Responded to passenger concerns and complaints politely and professionally.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Assisted elderly and disabled passengers entering and exiting vehicle.
Server Bartender
Farm 12
09.2019 - 09.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Server Bartender
Bass Pro Shops
Tacoma , WA
08.2014 - 04.2015
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Wilson High School
Tacoma, WASkills
- Passenger Transportation
- Customer Engagement
- Vehicle Maintenance
- Time Management
- Safe Driving
- Customer Service
- Stress management
Accomplishments
I am a 5 Star Platinum Driver that has many Above and Beyond reviews for going the extra mile to assist the elderly or disabled.
Timeline
Server Bartender
Farm 12
09.2019 - 09.2020
Rideshare Driver
Lyft
08.2016 - Current
Server Bartender
Bass Pro Shops
08.2014 - 04.2015
High School Diploma -
Wilson High School