Dedicated professional with a strong background in customer service and team leadership. Proven ability to enhance customer satisfaction and maintain efficient operations.
Overview
2
2
years of professional experience
Work History
Assistant Manager
EL CHANGARRO LLC
Bainbridge, GA
02.2026 - Current
Collaborated with staff to maintain high customer satisfaction through effective communication.
Assisted in daily operations, ensuring efficient workflow and service delivery.
Supported team in inventory management, tracking stock levels and product availability.
Executed routine administrative tasks, including scheduling and record-keeping for operational efficiency.
Retail Sales Associate
LA MEXICANA
Cairo, GA
08.2024 - 03.2026
Processed transactions accurately using point-of-sale systems, ensuring smooth checkout operations.
Assisted customers in product selection, enhancing overall shopping experience.
Collaborated with team members to achieve sales goals and improve customer satisfaction ratings.
Maintained store organization and cleanliness, contributing to a welcoming environment for shoppers.
Managed invoices, payments and deposits, maintaining accurate expenditure records.
Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
Provided prompt and effective support to customers via phone, email, and chat channels.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.