Nancy Mandujano
New Braunfels,TX
Summary
Dedicated Rural Mail Carrier with USPS, recognized for enhancing delivery efficiency and customer satisfaction. Expert in route planning and vehicle maintenance, ensuring timely service even in adverse weather. Proven ability to mentor new hires and manage schedules, demonstrating strong organizational skills and a commitment to teamwork.
Overview
21
21
years of professional experience
Work History
Rural Mail Carrier
USPS
New Braunfels
12.2004 - Current
- Delivered mail and packages efficiently to assigned rural routes.
- Maintained accurate records of deliveries and customer interactions.
- Adapted to changing weather conditions while ensuring timely service.
- Provided excellent customer service by addressing inquiries and concerns.
- Mentored new hires, trained, and evaluated progress every 30, 60 and 90 days.
- Created and implemented the daily work schedule.
- Managed and submitted payroll for carriers.
- Created new routes and adjusted current routes to improve service.
Education
High School Diploma -
Canyon High School
New Braunfels, TX05-2000
Skills
- Communication skills
- Serve customers
- Stress management
- Problem-solving aptitude
- Vehicle operation
- Equipment maintenance
- Time management abilities
- Record keeping
- Analytical thinking
- Interpersonal skills
- Decision-making
- Safety awareness
- Multitasking
- Problem-solving abilities
- Time management
- GPS use
- Vehicle inspections
- Schedule management
- Delivery records
Load balancing
Observation
Prioritization
Route planning
Package handling
Weather preparedness
Safe driving
Vehicle maintenance
Postal regulations
Vehicle inspection
Geographical expertise
Address verification
Delivery procedures
Attention to detail
Route navigation
Delivery records
Schedule management
Route deliveries
Address management system
GPS use
Teamwork and collaboration
Customer service
Problem-solving
Time management
Problem-solving abilities
Multitasking Abilities
Critical thinking
Organizational skills
Safety awareness
Self motivation
Sorting mail
Accomplishments
In my 20 years with the usps I was chief union steward for the rural carrier craft. I held that position for 5 years. I also was an assistant manager for 3 years.
Timeline
Rural Mail Carrier
USPS
12.2004 - Current
High School Diploma -
Canyon High School