Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nancy Martinez

Hampshire,IL

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Server

La Quesadilla Reina Del Sur
Chicago, IL
01.2019 - 03.2025
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

Associated Pf Accounting - Accounting

Wribur Wright Community College of Chicago
Chicago, IL
05.2015

Skills

  • Hostess support
  • Daily specials memorization
  • Table resetting
  • Order delivery practices
  • Food inspection
  • Inventory management
  • POS operation
  • Front-of-house display creation
  • Regulatory compliance
  • Positive and professional
  • Food safety practices
  • Food delivery
  • Guest engagement
  • Hospitality service expertise
  • Guest relations management
  • Upselling techniques
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Customer service
  • Memory retention
  • Safe food handling
  • Cleanliness standards
  • Menu memorization

Languages

Spanish
Native or Bilingual

Timeline

Server

La Quesadilla Reina Del Sur
01.2019 - 03.2025

Associated Pf Accounting - Accounting

Wribur Wright Community College of Chicago
Nancy Martinez