Nancy Martinez

• Contact with clients, customer service and suppliers.
• Coordinate CEO meetings and VIP visitors from US, Mexico, South America and Europe.
• Coordinate coffee-break service and special meals.
• Maintain control of company trucks, badges and office keys.
• Support First Aid kits for inspections.
• Schedule interview appointments with candidates.
• New hire induction and orientation.
• Coordinate employee events (Thanksgiving, Christmas, etc.).
• Support ISO 9000 Audit and Premium requirements.
• Maintain phone directory and distribute mail by department.
• Managed communications, ensuring timely responses to internal and external stakeholders.
• Assisted in preparing presentations and reports using advanced software tools.
• Streamlined office procedures, enhancing overall operational efficiency.
• Implemented process improvements that reduced turnaround times for administrative tasks.
• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Organized and coordinated conferences and monthly meetings.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.

• Phone calls with clients, insurance companies and police departments.
• Compiled and organized data into comprehensive Excel reports.
• Follow up emails.
• Schedule meetings and Zoom meetings.
• Updated meeting agenda to reflect current discussion topics.
• Open insurance claims.
• Request medical records and hospital bills.

• Review and update internal regulations, policies and procedures.
• Travel arrangements and receptions.
• Support meetings.
• PowerPoint presentations and Excel graphs.
• Recruitment for all levels.
• Hiring, induction and industrial safety training.
• Maintain employee files and payroll support.
• Managed employee onboarding procedures to ensure seamless integration into company culture.
• Coordinated recruitment processes, including job postings and candidate screenings.
• Supported payroll processing by verifying timekeeping records and addressing discrepancies promptly.
• Developed internal communication materials to promote employee engagement initiatives effectively.
• Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
• Acted as a reliable point of contact for employees seeking information on company policies, benefits, or general HR matters.
• Maintained confidentiality of sensitive HR information, adhering to strict privacy guidelines at all times.
• Supported recruitment efforts by coordinating job postings, reviewing resumes, and scheduling interviews.
• Assisted managers in handling employee relations issues through thorough documentation, investigation, and mediation when necessary.
• Proactively identified opportunities for process improvements within the HR department and presented well-researched solutions to management.

• Monitor quality service for patients.
• Medical control in operating rooms.
• Nursing team recruiter.
• Training for nursing team.
• Contact with providers.
• HR services for employees (payroll, days off, promotions).

• Headcount and recruitment.
• Review collective labor agreement.
• Coordinate management meetings.
• PowerPoint and Excel presentations.
• Create organizational charts.
• Design forms.
• Coordinate employee events.

• Contact with managers and engineers.
• Client calls.
• Forms W2 and I9.
• Coordinate meetings.
• Headcount.
• Payroll registry.
• Recruitment, hiring, induction, training and internal rules.
• Provide safety equipment.

• Recruitment, hiring, induction, orientation and training.
• Employee services and events.
• Create organizational charts.
• Purchase orders and inventory.
• Coordinate VP meetings.
• Travel reservations.
• PowerPoint presentations.
• Led strategic initiatives to enhance product development processes and reduce time-to-market.
• Mentored executive leadership team, enhancing their capabilities in strategic thinking and operational effectiveness.
• Oversaw budget management processes, optimizing resource allocation for maximum return on investment in projects.
• Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.

Professional Title