Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nancy Martinez Rosas

Los Angeles,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Insurance Assistant

Hammer Insurance Services Inc.
El Monte, California
05.2015 - 12.2016
  • Greeted customers and answered phones in a professional manner.
  • Verified accuracy of information on applications for new or renewal insurance policies.
  • Responded to customer inquiries about policy coverage changes or renewals.
  • Processed payments for premium charges from clients.
  • Scheduled appointments and meetings for agents with clients.

Personal Injury Paralegal

The Law Firm Of Roh & Associates Inc
Los Angeles, CA
12.2016 - 10.2018
  • Reviewed and organized documents related to personal injury cases.
  • Compiled evidence such as police reports, photographs, accident reconstruction reports.
  • Filed claim with insurance companies involved in the case.
  • Maintained a positive attitude and effectively de-escalated clients during crisis situations.
  • Organized client calendars, prepared mailings, and handled high call volumes.
  • Participated in client interviews, observed the questioning process, and documented information.

Dental Treatment Coordinator

Seville Dental Family Implant
Huntington Park, CA
01.2019 - 11.2022
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Conduct consultations, including explaining treatment, and email follow-up letters to patients.
  • Present fees, payment, and finance options.
  • Assisted in the coordination of dental treatment plans for patients.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Gathered medical information, dental health history, and vitals from patients.

Legal Assistant

JCR Law Group Glendale
Glendale, California
11.2022 - 07.2024
  • Gathered relevant information from clients regarding their workers' compensation case.
  • Maintained electronic files for all pending cases in accordance with established procedures on Merus.
  • Provided administrative support to attorneys including scheduling appointments, preparing correspondence, filing documents and maintaining client contact lists.
  • Created and updated case management and client account databases.
  • Performed extensive research to prepare for court cases and gathered pertinent case information.
  • Managed discovery process, including drafting discovery documents and coordinating document production.
  • Coordinated and managed case files, ensuring all documents were accurately filed and easily accessible.

Education

High School Diploma -

Abraham Lincoln High School
Los Angeles, CA
2013

Skills

  • Goal-Oriented
  • Document Preparation
  • Legal research and writing
  • Exceptional communication skills
  • Strong presentation skills
  • Administrative assistance
  • Attention to Detail
  • Task Prioritization

Languages

English
Spanish

Timeline

Legal Assistant

JCR Law Group Glendale
11.2022 - 07.2024

Dental Treatment Coordinator

Seville Dental Family Implant
01.2019 - 11.2022

Personal Injury Paralegal

The Law Firm Of Roh & Associates Inc
12.2016 - 10.2018

Insurance Assistant

Hammer Insurance Services Inc.
05.2015 - 12.2016

High School Diploma -

Abraham Lincoln High School

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Nancy Martinez Rosas