Nancy Melendez
Houston,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Process Assistant
Amazon
22525 Clay Rd Katy TX 77449
11.2020 - Current
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Conducted training and change management processes to improve operations.
- Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.
- Monitored and reported on process performance to verify compliance with established standards.
- Developed standard operating procedures and document workflows to drive current and future processes.
- Prioritized initiatives to increase success rates of strategic projects.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Babysitter
APANA
Houston, TX
10.2016 - 11.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework assignments and special projects across different subjects.
- Provided safe transportation to and from school and extracurricular activities.
- Taught children basic life skills, manners and personal hygiene.
Packer Associate
Tramontina
Houston, TX
03.2016 - 10.2016
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Completed daily orders with expert picking and packing of shipments.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Received, segregated and stored orders in safety keeping cabinets to organize and maintain complete stock and inventory.
General Associate
La Michoacana Meat Market
Houston, TX
05.2013 - 05.2015
- Responded to telephone, email and in-person customer inquiries.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
High School Diploma -
Danville High School
Danville, AR05.2010
Skills
- Strategic Decision-Making
- Production Deadline Management
- Legal Proceedings
- Data Imports
- Operational Standards
- Project Milestones
- Job Assignments
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Process Assistant
Amazon
11.2020 - Current
Babysitter
APANA
10.2016 - 11.2020
Packer Associate
Tramontina
03.2016 - 10.2016
General Associate
La Michoacana Meat Market
05.2013 - 05.2015
High School Diploma -
Danville High School