Summary
Overview
Work History
Education
Skills
Timeline
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Nancy Messemer

Nancy Messemer

Director of Business Development
Endwell,NY

Summary

Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Real Estate and Dental Offices.


Focused manager with demonstrated talent in organizing work, establishing priorities and delegating tasks to meet deadlines and contract timelines. Skilled in communicating to meet performance and productivity requirements while ensuring compliance with policies and regulations. Proven expertise in client satisfaction. Well respected by colleagues.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.




Overview

32
32
years of professional experience
1
1
year of post-secondary education

Work History

Director of Business Development

Century 21 Sbarra
07.2021 - 02.2023
  • Recruited newly and experienced Licensed Real Estate Sales People.
  • Managed office of 45 + license real estate sales people.
  • Trained newly licensed agents and onboarded all agents into and all of Century 21's systems.
  • Planned, scheduled and organized recruiting events.
  • Created listing contests to promote healthy competition.
  • Planned all company events and celebrations.
  • Organized and planned charity events and drives to give back.
  • Kept track of listings and sales for agents to plan awards and recognition.
  • Promoted agents on social media platforms

Receptionist Administrator

Douglas A Watson, DDS
02.2013 - 07.2021
  • Answered multi-line telephone system
  • Made patient appointments using dental scheduling software.
  • Insurance billing and predeterminations
  • Patient Billing -did all billing, called patients on overdue accounts
  • Provided patients with cost of treatment and payment policies.
  • Took all payments and processed them and did daily deposits.
  • Scheduled personal appointments for Dr. Watson
  • Managed and trained other front desk employees
  • Provided Exceptional Customer Service

Office Manager/Dental Assistant

Advanced Endodontic Associates/Joseph P McMenamin
05.1991 - 02.2013
  • Managed very busy endodontic dental practice
  • Assisted Dr. McMenamin in all chairside procedures, surgical and otherwise.
  • Explained procedure to patients
  • Recorded all notes in physical and electronic chart system
  • Helped interview and hire all employees
  • Trained new employees
  • Made sure office was in OSHA compliance
  • Inventoried all supplies and did necessary ordering
  • Answered telephones and scheduled appointments
  • Did all billing, took payments, and processed them
  • Obtained patients medical history, medications and called physicians offices to obtain medical clearances for procedures

Education

High School Diploma -

Vestal Central High School
Vestal, NY
06.1990

Licensed Real Estate Salesperson

Real Estate Institute
Online
01.2015 - 09.2015

Skills

  • Social Media Marketing
  • Reception Management
  • Calendar Management
  • Policy Implementation
  • Basic Computer Skills
  • Efficient Service
  • Planning and Coordination
  • Negotiation
  • Customer Satisfaction
  • Microsoft Office
  • Dependable and Responsible
  • Customer Relationship Management (CRM)
  • Self-motivated and Goal-oriented
  • Warm and Friendly
  • Professional Relationships
  • Zoom
  • Coaching and Training
  • Courteous and Strong Service Mindset
  • Calculate Commissions
  • Exceptional Interpersonal Communication
  • Billing and Invoicing
  • Patient and Understanding
  • Articulate and Well-Spoken
  • Strong Organizational Skills
  • User Experience
  • Scheduling and Planning
  • Ability to Work Under Pressure
  • Hybrid and Remote Working
  • Organization and Time Management
  • Sales and Marketing

Timeline

Director of Business Development

Century 21 Sbarra
07.2021 - 02.2023

Licensed Real Estate Salesperson

Real Estate Institute
01.2015 - 09.2015

Receptionist Administrator

Douglas A Watson, DDS
02.2013 - 07.2021

Office Manager/Dental Assistant

Advanced Endodontic Associates/Joseph P McMenamin
05.1991 - 02.2013

High School Diploma -

Vestal Central High School

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Nancy MessemerDirector of Business Development