Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nancy Mondragon

Tyler,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Sales Associate

James Avery Artisan Jewelry
10.2018 - 07.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Cashier

Wingstop
11.2016 - 09.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Bachelor of Science - Nursing

The University of Texas At Tyler
Tyler, TX
12.2023

Associate of Arts - General Studies

Tyler Junior College
Tyler, TX
05.2021

High School Diploma -

Chapel Hill High School
Tyler, TX
05.2018

Skills

  • Positive Customer Engagement
  • B2B Sales and Customer Service
  • Adapt to Diverse Groups
  • Social Perceptiveness
  • Multitasking Strengths
  • Conflict Resolution
  • Policy and Procedure Adherence
  • Privacy and Confidentiality

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

James Avery Artisan Jewelry
10.2018 - 07.2022

Cashier

Wingstop
11.2016 - 09.2018

Bachelor of Science - Nursing

The University of Texas At Tyler

Associate of Arts - General Studies

Tyler Junior College

High School Diploma -

Chapel Hill High School

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Nancy Mondragon