Nancy Mondragon
Tyler,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Sales Associate
James Avery Artisan Jewelry
Tyler, TX
10.2018 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Cashier
Wingstop
Tyler, TX
11.2016 - 09.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Science - Nursing
The University of Texas At Tyler
Tyler, TX12.2023
Associate of Arts - General Studies
Tyler Junior College
Tyler, TX05.2021
High School Diploma -
Chapel Hill High School
Tyler, TX05.2018
Skills
- Positive Customer Engagement
- B2B Sales and Customer Service
- Adapt to Diverse Groups
- Social Perceptiveness
- Multitasking Strengths
- Conflict Resolution
- Policy and Procedure Adherence
- Privacy and Confidentiality
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
James Avery Artisan Jewelry
10.2018 - 07.2022
Cashier
Wingstop
11.2016 - 09.2018
Bachelor of Science - Nursing
The University of Texas At Tyler
Associate of Arts - General Studies
Tyler Junior College
High School Diploma -
Chapel Hill High School