Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

NANCY MORALES

Taylor,MI

Summary

Dynamic professional with a proven track record at Tomkins, excelling in employee relations and conflict resolution. Expert in customer relations and small business operations, I foster strong relationships and drive team performance. Adept at project management, I implement effective strategies that enhance operational efficiency and elevate customer satisfaction.

Overview

2026
2026
years of professional experience

Work History

Owner

ROSS TRUCKING INC
08.2020 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

STAY AT HOME MOM

N/A
2014 - 2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Human Resources Manager

TOMKINS
2012 - 01.2014
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.

Education

GED -

Boise State University
Boise, ID

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project management
  • Business planning
  • Marketing
  • Team oversight

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Owner

ROSS TRUCKING INC
08.2020 - Current

STAY AT HOME MOM

N/A
2014 - 2020

Human Resources Manager

TOMKINS
2012 - 01.2014

GED -

Boise State University

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