NANCY NELSON
Brandy Station,VA
Summary
Diligent Administrative Assistant with strong background in administrative support and office management. Successfully led office operations, ensuring smooth functionality and high efficiency. Demonstrated organizational and communication skills in coordinating meetings and managing correspondence.
Overview
32
32
years of professional experience
Work History
Lead Secretary
Emerald Hill Elementary School
Culpeper, VA
09.2018 - 01.2025
- Optimized workflow processes through continuous evaluation of existing procedures and implementation of necessary improvements.
- Maintained strict confidentiality while handling sensitive information, preserving company integrity and reputation.
- Enhanced office efficiency by streamlining filing systems and implementing organized document storage.
- Developed effective relationships with parents and vendors, fostering trust and enhancing schools image through professional interactions.
- Organized successful school events including team building, fundraising efforts, and social gatherings by coordinating venue selection, catering services, invitations management.
- Handled incoming calls and correspondence with professionalism, ensuring timely response and accurate routing to appropriate personnel.
- Served as a liaison between parents and teachers, facilitating efficient communication.
- Maintained inventory levels for office supplies reducing unnecessary expenses while always ensuring availability when needed.
- Contributed to positive work culture by serving as a resourceful point-of-contact for staff questions and concerns.
- Provided exceptional customer service to clients visiting the office, creating a welcoming environment that reflected positively on the organization.
- Entered data into system and updated customer contacts with information to keep records current.
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted coworkers and staff members with special tasks on daily basis.
PTO President/Volunteer
Emerald Hill and CMS Schools
Culpeper, VA
08.2011 - 08.2018
- Collaborated with school administrators to identify areas of need and develop targeted strategies for improvement.
- Managed budget effectively for various PTO initiatives, ensuring optimal allocation of resources.
- Increased parent involvement by organizing and hosting engaging PTO events throughout the school year.
- Organized and executed well-attended family nights, fostering strong bonds among the school community.
- Empowered committee chairs to successfully plan and execute their respective responsibilities, ensuring timely completion of goals.
- Oversaw the planning of annual staff appreciation events, creating a positive atmosphere that acknowledged hard-working educators.
- Developed partnerships with local businesses to secure sponsorships and donations for various PTO initiatives.
- Enhanced communication between parents, teachers, and administration by implementing regular newsletters and updates.
Social Sciences Teacher and Department Chair
Maitland Middle School
Orlando, Florida
01.1996 - 01.2004
Team Leader
Maitland Middle School
Orlando, Florida
01.1996 - 01.2004
Administrative Dean - Eighth Grade
Maitland Middle School
Orlando, Florida
01.1996 - 01.2004
Social Sciences, Math and English Teacher
Gotha Middle School
Orlando, Florida
01.1993 - 01.1996
Education
Bachelor of Science Degree - Elementary Education
University of Dayton
Dayton, OH01.1993
Skills
- Strong organization
- File management
- Customer service
- Verbal and written communication
- Office administration
- Phone etiquette
- Task prioritization
- Executive support
Timeline
Lead Secretary
Emerald Hill Elementary School
09.2018 - 01.2025
PTO President/Volunteer
Emerald Hill and CMS Schools
08.2011 - 08.2018
Social Sciences Teacher and Department Chair
Maitland Middle School
01.1996 - 01.2004
Team Leader
Maitland Middle School
01.1996 - 01.2004
Administrative Dean - Eighth Grade
Maitland Middle School
01.1996 - 01.2004
Social Sciences, Math and English Teacher
Gotha Middle School
01.1993 - 01.1996
Bachelor of Science Degree - Elementary Education
University of Dayton
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