Hi, I’m
Ellen Coleman
Medi Cal Peer Support Specialist
Galt,CA
Overview
20
years of professional experience
Work History
LW Johnson Construction Sacramento, California
Lead Secretary
08.2000 - 06.2020
Job overview
- Contributed to positive work culture by serving as a resourceful point-of-contact for staff questions and concerns.
- Reduced scheduling conflicts by effectively managing multiple calendars for senior leadership team members.
- Served as a liaison between department heads, facilitating efficient communication and collaboration on interdepartmental projects.
- Developed effective relationships with clients and vendors, fostering trust and enhancing company image through professional interactions.
- Handled incoming calls and correspondence with professionalism, ensuring timely response and accurate routing to appropriate personnel.
- Enhanced office efficiency by streamlining filing systems and implementing organized document storage.
Families UnitedSacramento, California
Foster Parent (FFH)
11.2006 - 04.2007
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Department of Veterans AffairsMather Field, California
Program Support Specialist-05
01.2005 - 11.2006
Job overview
- Developed tailored solutions for unique challenges facing various projects, ensuring successful outcomes.
- Leveraged strong analytical skills to identify trends in data, providing valuable insights for future programs.
- Responded to in-person and telephone requests for information and assistance.
- Coordinated logistics for events and meetings, enhancing communication among team members and external partners.
- Contributed to a positive work environment by actively participating in team-building activities and maintaining open lines of communication with colleagues.
- Implemented best practices in program management, contributing to a consistent record of success across all initiatives.
- Increased participant satisfaction by providing exceptional support throughout the program duration.
Education
Highlands Community/Southwest Airlines ICEPSacramento, CA
Professional Communications from Business Communications
07.2022
Highlands Community College, Sacramento, CA
Diploma from History And Philosophy of Science And Technology
07.2022
MTI CollegeSacramento, CA
Medical Office Specialist from Health Administration
07.2007
Painted BrainLos Angeles, CA
Associate of Arts from Certified Medi-Cal Peer Support Specialist
04.2024 - 09.2024
Skills
Verbal and written communication
Business correspondence
Office administration
Appointment Scheduling
Organization
Keyboarding skills
Digital File Management
Supply ordering
Scheduling
Program files maintenance
Social media knowledge
Recordkeeping
Summary
Certified Medi-Cal Peer Support Specialist (CMPSS) Training: Painted Brain - Certificate of Completion.80 hours.* Certification in Progress.
Trauma - informed Care, peer support, active listening, mental health & wellness, activity coordination, group facilitator, goal setting. Dedicated Support Person with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Languages
English
Full Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Painted Brain
Associate of Arts from Certified Medi-Cal Peer Support Specialist
04.2024 - 09.2024
Foster Parent (FFH)
Families United
11.2006 - 04.2007
Program Support Specialist-05
Department of Veterans Affairs
01.2005 - 11.2006
Lead Secretary
LW Johnson Construction
08.2000 - 06.2020
Highlands Community/Southwest Airlines ICEP
Professional Communications from Business Communications
Highlands Community College,
Diploma from History And Philosophy of Science And Technology
MTI College
Medical Office Specialist from Health Administration