Nancy Pallesen
Salem Lakes,WI
Summary
Highly motivated team player with a passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in interacting with students on a day-to-day basis that has helped me understand the individual characteristics and diversity of our community within the school.
Overview
11
11
years of professional experience
Work History
Food Service Worker
Whitsons Culinary Group
Salem Lakes, WI
08.2023 - Current
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Greeted customers at counter to fulfill requests and answer questions.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Assisted in inventory management, tracking stock levels and minimizing waste.
- Collaborated with team members to maintain efficient workflow during peak service hours.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
Bridal Consultant
Bon Bon Belle Bridal
Burlington, WI
10.2021 - 10.2022
- Guided brides through selection process, offering personalized consultations and expert advice on wedding attire.
- Developed strong relationships with clients, ensuring satisfaction and fostering loyalty throughout the bridal experience.
- Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
- Provided emotional support for stressed brides throughout their wedding planning journey by offering compassionate guidance in addition to fashion expertise.
- Delivered exceptional customer service during all stages of the bridal gown selection process, from initial consultation through final fittings and pick-up dates.
Lunch Supervisor
Salem School District
Salem, WI
10.2018 - 06.2019
- Supervised lunch periods, ensuring student safety and compliance with school policies.
- Monitored cafeteria environment, addressing issues promptly to maintain cleanliness and order.
- Developed conflict-resolution techniques to manage student behavior during lunch hours efficiently.
- Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
- Managed student line formations effectively, ensuring timely service for all participants.
- Encouraged students to stay on task of eating meals by reminding students to remain seated and use inside voices.
- Demonstrated professionalism at all times while representing the school''s values within the lunchroom environment.
Dental Assistant
Dental Associates
Kenosha, WI
09.2015 - 02.2018
- Scheduled/confirmed appointments
- Worked with different computer systems
- Assisted in 4-handed dentistry
- Practiced organization and cleanliness skills daily
- Discussed treatment plans and went over treatment plan estimates
- Explained insurance benefits with patients
Education
Technical - Dental Assisting
Penn Foster Career School
High school diploma or GED - undefined
Skills
- Organizational Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Cleaning and sanitation
- Problem-solving
- Attention to detail
- Positive attitude and energy
- Team oriented
Timeline
Food Service Worker
Whitsons Culinary Group
08.2023 - Current
Bridal Consultant
Bon Bon Belle Bridal
10.2021 - 10.2022
Lunch Supervisor
Salem School District
10.2018 - 06.2019
Dental Assistant
Dental Associates
09.2015 - 02.2018
High school diploma or GED - undefined
Technical - Dental Assisting
Penn Foster Career School
Assessments
- Customer focus & orientation — Proficient
- May 2018
- Measures a candidate's ability to respond to customer situations with sensitivity.
- Full results: Proficient
- Written communication — Proficient
- Measures a candidate's ability to convey written information using proper grammar rules.
- Attention to detail — Proficient
- September 2021
- Identifying differences in materials, following instructions, and detecting details among distracting information
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.