Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Nancy Pastirik

Richlands,NC

Summary

Dynamic Shift Supervisor at Starbucks with a proven track record in employee training and inventory management. Expert in enhancing operational efficiency and fostering a customer-oriented environment. Recognized for resolving conflicts effectively and implementing process improvements that elevated service quality, resulting in increased customer satisfaction. Committed to team development and performance excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
Jacksonville, NC
01.2021 - Current
  • Collaborated with management to plan special events or promotions.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Trained new employees on company policies and procedures.
  • Maintained accurate records of daily transactions and deposits.
  • Identified areas of improvement within the department and implemented necessary changes.
  • Provided feedback to employees regarding their performance in order to improve productivity.
  • Resolved customer complaints in a timely manner.
  • Monitored staff performance to ensure quality standards were met.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Served as a role model for other employees by demonstrating professional behavior at all times.

Education

Bachelor of Arts - Psychology

University of North Carolina At Wilmington
Wilmington, NC
12-2022

Skills

  • Employee training
  • Inventory management
  • Cash handling
  • Customer service
  • Team building
  • Performance evaluation
  • Conflict resolution
  • Scheduling strategies
  • Process improvement
  • Safety compliance
  • Operational efficiency
  • Communication skills
  • Staff supervision
  • Business administration
  • Scheduling coordination
  • Staff development
  • Customer-oriented
  • Positive

Certification

  • Servsafe Food Safety Certificate-2022

References

References available upon request.

Timeline

Shift Supervisor

Starbucks
01.2021 - Current

Bachelor of Arts - Psychology

University of North Carolina At Wilmington

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