Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nancy Pena

Linden,TX

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Overview

2
2
years of professional experience

Work History

Salesman

Classic Auto Park
Texarkana, TX
08.2023 - Current
  • Generated leads from cold-calling prospective clients.
  • Maintained a current knowledge of market trends and competitive activities in the sales area.
  • Negotiated pricing contracts with vendors to ensure best prices for merchandise purchases.
  • Greeted customers and provided information about products and services.
  • Demonstrated product features, benefits and use to potential buyers.
  • Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
  • Negotiated deals and handled complaints or objections.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Wireless Sales Associate

Russell Cellular Verizon Wireless
Atlanta, TX
03.2022 - 08.2023
  • Greeted customers upon arrival in the store and provided assistance throughout their shopping experience.
  • Assisted customers with product selection and purchase decisions by providing information on features, benefits and wireless service plans.
  • Developed relationships with new customers through networking opportunities within the community.
  • Provided training for new employees on proper use of equipment, software applications, processes and procedures.
  • Demonstrated ability to troubleshoot minor technical issues that arose during the sales process.

Education

Associate of Arts - Education

Texarkana College
Texarkana, TX
06-2023

Skills

  • Pipeline Maintenance
  • Closing Techniques
  • CRM Tracking
  • Cold-calling
  • Lead Generation
  • Client presentations
  • Upselling and Cross Selling

Languages

Spanish
Native/ Bilingual

Timeline

Salesman

Classic Auto Park
08.2023 - Current

Wireless Sales Associate

Russell Cellular Verizon Wireless
03.2022 - 08.2023

Associate of Arts - Education

Texarkana College

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Nancy Pena