Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Ray

Frankfort,KY

Summary

Efficient Unit Clerk well-versed in updating and securing confidential records, managing admissions and discharges and gathering accurate patient data. Detailed and personable individual with 5 years of experience performing general office duties such as answering telephones, acquiring patient paperwork and maintaining floor stock. Hardworking Unit Clerk brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

4
4
years of professional experience

Work History

Med/Surg Unit Clerk

Frankfort Regional Medical Center
Frankfort, KY
08.2021 - Current
  • Prepared admissions charts and scanned records.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Answered multi-line telephone system, provided information and directed calls.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Arranged discharges and patient transportations.
  • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
  • Delivered clerical support by handling range of routine and special requirements.
  • Interacted with customers by phone, email or in-person to provide information.
  • Obtained and organized medical records for office visits and scheduled labs.
  • Charted vital signs and added telemetry strips to charts.
  • Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads.
  • Coordinated diagnostic tests, collection of samples and transportation to scanning rooms.
  • Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments and handling patient inquiries.
  • Organized patient files and streamlined operations to improve efficiency.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Registered and verified patient records before triage with most up-to-date information.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.

Health Information Management Specialist

Frankfort Regional Medical Center
Frankfort, KY
07.2020 - 08.2021
  • Maintained accuracy, completeness and security for medical records and health information.
  • Input data into computer programs and filing systems.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Followed exact procedures for handling transfers and other releases of medical records.
  • Secured medical records against loss or unauthorized access.
  • Compiled electronic patient records covering conditions, treatments and diagnoses.

OB Unit Clerk (Night Shift)

Frankfort Regional Medical Center
Frankfort, KY
04.2018 - 07.2020
  • Prepared admissions charts and scanned records.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Answered multi-line telephone system, provided information and directed calls.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Arranged discharges and patient transportations.
  • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
  • Delivered clerical support by handling range of routine and special requirements.
  • Interacted with customers by phone, email or in-person to provide information.
  • Obtained and organized medical records for office visits and scheduled labs.
  • Charted vital signs and added telemetry strips to charts.
  • Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads.
  • Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments and handling patient inquiries.
  • Organized patient files and streamlined operations to improve efficiency.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Registered and verified patient records before triage with most up-to-date information.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.

Education

Career Diploma - Medical Transcription

Penn Foster Online School
Scranton, PA
03.2008

High School Diploma -

Western Hills High School
Frankfort, KY
05.1984

Skills

  • Records Scanning
  • Organization and Time Management
  • Retrieving Medical Records
  • BLS Certified
  • Inpatient Services
  • Preparing Charts
  • Faxing Orders
  • Advising Patents
  • Coordinating Forms
  • Arranging Transportation
  • Taking Client Histories
  • Equipment Troubleshooting and Maintenance
  • Call Transfers
  • Timely Processing
  • Patient Health Information Access
  • Adaptable and Flexible
  • Teamwork and Collaboration

Timeline

Med/Surg Unit Clerk

Frankfort Regional Medical Center
08.2021 - Current

Health Information Management Specialist

Frankfort Regional Medical Center
07.2020 - 08.2021

OB Unit Clerk (Night Shift)

Frankfort Regional Medical Center
04.2018 - 07.2020

Career Diploma - Medical Transcription

Penn Foster Online School

High School Diploma -

Western Hills High School

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Nancy Ray