Nancy Rodriguez
Baldwin Park,CA
Summary
Dynamic and results-driven professional with proven expertise in customer service and team leadership at Jose Produce. Recognized for enhancing customer satisfaction and loyalty through exceptional service and effective problem-solving. Skilled in cash handling and merchandise stocking, consistently achieving sales targets while maintaining a positive and organized shopping environment.
Overview
5
5
years of professional experience
Work History
Picking Packer
Whiplash
Walnut
06.2020 - 03.2021
- Reduced packing errors by consistently double-checking orders and ensuring correct items were included.
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
- Maintained a clean and safe work environment, adhering to safety protocols and reducing workplace accidents.
- Pulled orders quickly to maintain demanding productivity goals.
- Collaborated with team members to streamline the picking process, resulting in improved productivity.
- Demonstrated flexibility in adapting to various roles within the warehouse as needed, maintaining productivity during peak periods.
Cashier
Jose Produce
Los Angeles, CA
06.2017 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Retail Sales Associate
Seven Lucky
Los Angeles, CA
04.2016 - 06.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
Sierra Vista High School
Baldwin Park, CASkills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Punctual and reliable
- Money handling
- Product restocking
- Merchandise stocking
- Online order picking
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Picking Packer
Whiplash
06.2020 - 03.2021
Cashier
Jose Produce
06.2017 - 05.2020
Retail Sales Associate
Seven Lucky
04.2016 - 06.2017
Sierra Vista High School